March 17, 18 & 19, 2026
ExCeL London, UK

PTX25C - Passenger Terminal CONFERENCE

    • Customer service, passenger and workforce experience
    N104
    This session presents key findings from the ASQ 2024 global traveler survey, showcasing how evolving traveler expectations require the...
    • Customer service, passenger and workforce experience
    N104
    ...
    • Customer service, passenger and workforce experience
    N104
    The presenter will share his knowledge and opinions on the contributions made by AIBD Airport of Senegal, which opened...
    • Customer service, passenger and workforce experience
    N104
    London Luton has created a world-class airport experience by transforming the workplace culture into one that values simplicity, hospitality,...
    • Customer service, passenger and workforce experience
    N104
    The presentation will cover following aspects: measuring the challenge of welcoming such a global event; a long-run preparation and...
    • Customer service, passenger and workforce experience
    N104
    This presentation looks into the strategies that make an airport a truly enjoyable place for passengers. By examining Aena's...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Customer service, passenger and workforce experience
    N104
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    The pre-flight experience at the gate is all at once boring and a chaotic rush. Alaska Airlines is looking...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...

2025 Partners

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German Pavilion Partner

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2025 Sponsors

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