March 17, 18 & 19, 2026
ExCeL London, UK

Conference Program

Photo shows speaker on a panel at PTE World Conference
Photo shows speaker on stage at PTE World Conference
Photo shows panel session at PTE World Conference

Conference 2025

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Airport cities, regions, and transportation connections
 09:00 - 17:30
    • Airport cities, regions, and transportation connections
    N109
    ...
    • Airport cities, regions, and transportation connections
    N109
    Covid-19 and the war in Ukraine have weakened the connectivity between Helsinki Airport and the airport city Aviapolis. Finland...
    • Airport cities, regions, and transportation connections
    N109
    Airport activities are becoming increasingly global as they accompany and enhance the economic activities of the regions. Therefore, new...
    • Airport cities, regions, and transportation connections
    N109
    Within a mission to elevate African aviation and significantly advance the region’s air travel infrastructure, Ethiopian Airlines is designing...
    • Airport cities, regions, and transportation connections
    N109
    The presentation will delve into BLR airport's growth and rapid development having: aided a fast-tracked growth trajectory in terms...
    • Airport cities, regions, and transportation connections
    N109
    ...
    • Airport cities, regions, and transportation connections
    N109
    MultiModX envisions a fully integrated European transportation system where air and rail networks are collaboratively planned and managed to...
    • Airport cities, regions, and transportation connections
    N109
    As the trend toward intermodal continues to grow, join our session and explore how Athens International Airport (AIA) leverages...
    • Airport cities, regions, and transportation connections
    N109
    Two strategic initiatives – digital transformation and the airport as a multimodal hub – co-work to develop digital tools...
    • Airport cities, regions, and transportation connections
    N109
    Join Arcadis's global director of placemaking as she explores innovative strategies for transforming airports into sustainable, vibrant hubs. Discover...
    • Airport cities, regions, and transportation connections
    N109
    ...
    • Airport cities, regions, and transportation connections
    N109
    Sustainable airport surface access, in particular, emerging trends and innovative solutions aimed at improving sustainability, will be discussed and...
    • Airport cities, regions, and transportation connections
    N109
    Brussels Airport is further developing into an intermodal hub, physically and digitally, by adapting and applying its award-winning aviation...
    • Airport cities, regions, and transportation connections
    N109
    ...
    • Airport cities, regions, and transportation connections
    N109
    ...
    • Airport cities, regions, and transportation connections
    N109
    European transportation policy aims to connect 90% of travelers within four hours through a multimodal approach combining high-speed rail...
    • Airport cities, regions, and transportation connections
    N109
    Airports and the communities around them benefit from better integration of multimodal connectivity. This panel will touch on the...
    • Airport cities, regions, and transportation connections
    N109
    ...
    • Airport cities, regions, and transportation connections
    N109
    ...
Airport design, planning and development
 09:00 - 15:00
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    Gateways across the Americas, from Canada and the USA in the north to Colombia, Peru and Argentina in the...
    • Airport design, planning and development
    N103
    CPK is one of the largest infrastructure investments in Eastern Europe. This main hub will have a large-scale integration...
    • Airport design, planning and development
    N103
    The Chicago Department of Aviation (CDA) has embarked on O’Hare 21, a transformational terminal development program that will be...
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    The airports of the future will not just manage growth – they will redefine the entire travel experience. The...
    • Airport design, planning and development
    N103
    Philadelphia is one of many locations around the world hosting large events in the future. The 250th birthday of...
    • Airport design, planning and development
    N103
    Modern aviation planning should address automation, digitization, infrastructure and sustainability at the same time. In Flughafen Muenchen's view, all...
    • Airport design, planning and development
    N103
    The New Terminal One, a new global gateway for JFK Airport, is almost a year away from opening in...
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    DFW is developing a dynamic model at the forefront of their digital transformation journey, revolutionizing how it plans, executes...
    • Airport design, planning and development
    N103
    Inaugurated in 1936, Congonhas (CGH) is a historical symbol of São Paulo. With over 10% of Brazilian GDP within...
    • Airport design, planning and development
    N103
    This panel session will discuss the status of advanced air mobility (AAM) as an industry, as well as how...
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    With the most recent revision of Arlanda’s development plan, Swedavia is more focused than ever on sustainability – both...
    • Airport design, planning and development
    N103
    Future airport investments must be aligned with sustainability objectives, ensuring that growth is measured not just by capacity but...
    • Airport design, planning and development
    N103
    ...
Aviation security, technology, process and people
 09:00 - 15:00
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    After thousands of anti-government protesters occupied HKIA during serious social unrest in 2019, HKIA actively sought to enhance its...
    • Aviation security, technology, process and people
    N102
    This panel will take a deep dive into current and future aviation security practices, analyzing the dominant trends of...
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    In an airport environment where the future continuously calls for innovation, the key enabler for successful transformation is a...
    • Aviation security, technology, process and people
    N102
    This panel will explore the vital role of human factors in aviation security. As security threats evolve, making...
    • Aviation security, technology, process and people
    N102
    Attendees will learn how CBP is expanding public/private partnerships to implement technology solutions such as facial biometrics and artificial...
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    Risk is a constant concern for aviation security professionals, but it can be systematically approached and effectively managed across...
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    Security is a key part of every passenger's journey through the airport and can pose a particular challenge for...
    • Aviation security, technology, process and people
    N102
    The US Department of Homeland Security Science and Technology Directorate is advancing aviation screening for passengers and officers by...
    • Aviation security, technology, process and people
    N102
    Insider threats remain a complex and evolving challenge in aviation security, requiring a multifaceted and practical approach. This panel...
    • Aviation security, technology, process and people
    N102
    ...
Commercial development – retail, F&B, concessions and experience
 09:00 - 17:30
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    The presentation's focus is on innovation and how customer experience can be the key differentiator in the context of...
    • Commercial development – retail, F&B, concessions and experience
    N105
    What makes Hamad International Airport the number one choice for airport shopping? The presentation will focus on 'experiencentricity', a...
    • Commercial development – retail, F&B, concessions and experience
    N105
    No longer just for business: a perspective from LCY on growth, a shifting passenger mix and implications for the...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    Over the coming decades, the number of passengers traveling through airports is expected to grow exponentially. While this presents...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    This presentation will explore the emerging trend of conscious consumers and its impact on shopping behavior. It will focus...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    The panel will explore the next evolution of 'CX delighters' within the airport food and beverage ecosystem, presenting key...
    • Commercial development – retail, F&B, concessions and experience
    N105
    Two key aspects must be considered in airport management: the importance of investigation and systemic observation. In aviation, 'systemically'...
    • Commercial development – retail, F&B, concessions and experience
    N105
    A key challenge in the past few years in travel retail and airports has been recruitment, retention and motivation...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    This panel will explore how making airport retail more accessible and barrier-free can unlock new revenue opportunities while enhancing...
    • Commercial development – retail, F&B, concessions and experience
    N105
    The pre-flight experience at the gate is all at once boring and a chaotic rush. Alaska Airlines is looking...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
Customer service, passenger and workforce experience
 09:00 - 15:00
    • Customer service, passenger and workforce experience
    N104
    ...
    • Customer service, passenger and workforce experience
    N104
    This presentation looks into the strategies that make an airport a truly enjoyable place for passengers. By examining Aena's...
    • Customer service, passenger and workforce experience
    N104
    The presentation will cover following aspects: measuring the challenge of welcoming such a global event; a long-run preparation and...
    • Customer service, passenger and workforce experience
    N104
    London Luton has created a world-class airport experience by transforming the workplace culture into one that values simplicity, hospitality,...
    • Customer service, passenger and workforce experience
    N104
    ...
    • Customer service, passenger and workforce experience
    N104
    The presenter will share his knowledge and opinions on the contributions made by AIBD Airport of Senegal, which opened...
    • Customer service, passenger and workforce experience
    N104
    This session presents key findings from the ASQ 2024 global traveler survey, showcasing how evolving traveler expectations require the...
    • Customer service, passenger and workforce experience
    N104
    This panel will emphasize stakeholder collaboration in airports, highlighting how alignment between regulators and operators improves passenger experiences and...
    • Customer service, passenger and workforce experience
    N104
    ...
    • Customer service, passenger and workforce experience
    N104
    Explore an innovative gamified survey platform that can transform the way airports, airlines and mutual parties gather guest feedback....
    • Customer service, passenger and workforce experience
    N104
    From vision setting to delivery, this presentation will explore the pathway to realizing a vision for a new passenger...
    • Customer service, passenger and workforce experience
    N104
    The process for passengers from arrival at the airport until boarding the aircraft is characterized by several stops and...
    • Customer service, passenger and workforce experience
    N104
    ...
    • Customer service, passenger and workforce experience
    N104
    With awareness of neurodiversity in our communities increasing, airports have a responsibility to respond by understanding and developing a...
    • Customer service, passenger and workforce experience
    N104
    People with disability often face barriers when traveling. The existing compliance-based approach to planning is not fit for purpose,...
    • Customer service, passenger and workforce experience
    N104
    Every passenger’s needs go beyond what we can see – their reason for flying, invisible struggles and personal stories...
    • Customer service, passenger and workforce experience
    N104
    ...
Environment and sustainability
 09:30 - 17:30
    • Environment and sustainability
    N115
    ...
    • Environment and sustainability
    N115
    The cleantech scale-up company Synhelion produces solar fuels to defossilize the transportation sector. Synhelion produces solar jet fuel, diesel...
    • Environment and sustainability
    N115
    This panel discussion addresses the critical climate risks facing the aviation industry, with a focus on transitioning to alternative...
    • Environment and sustainability
    N115
    ...
    • Environment and sustainability
    N115
    In order to effectively address an airport's Scope 3 emissions inventory, which involves more than 95% of its carbon...
    • Environment and sustainability
    N115
    Aeroporti di Roma places the issue of sustainability as a pillar of its strategy and development. Targets are very...
    • Environment and sustainability
    N115
    Expectations and regulatory developments resulted in standards that require companies to disclose their whole value chain greenhouse gas emissions....
    • Environment and sustainability
    N115
    ...
    • Environment and sustainability
    N115
    The OLGA project, involving Groupe ADP, aims to enhance airport sustainability and efficiency through innovative solutions. It focuses on...
    • Environment and sustainability
    N115
    This presentation highlights the innovative sustainability initiatives implemented at Dalaman Airport, aimed at reducing its environmental impact and promoting...
    • Environment and sustainability
    N115
    This presentation will summarize the progress achieved and key milestones of the Airport Carbon Accreditation (ACA) program, the leading...
    • Environment and sustainability
    N115
    ...
    • Environment and sustainability
    N115
    Climate change is a significant and accelerating risk for airports in the Caribbean and Latin America (LAC). Higher temperatures,...
    • Environment and sustainability
    N115
    Within a research and development partnership agreement, Group ADP laboratory and the French civil aviation authority (STAC) installed several...
    • Environment and sustainability
    N115
    Large, dark, impervious surfaces make airports particularly vulnerable to increasing outdoor air temperatures and larger storms associated with climate...
    • Environment and sustainability
    N115
    Climate hazards have nowadays been acknowledged as key risk factors for airports, with the main focus on physical risks...
    • Environment and sustainability
    N115
    ...
Future airports
 09:00 - 17:30
    • Future airports
    N101
    ...
    • Future airports
    N101
    After launching two editions of Aena Ventures, the open innovation program to collaborate with startups at Aena, we already...
    • Future airports
    N101
    Japan Airport Terminal established Haneda Innovation City in 2020 as part of a smart city development PFI in the...
    • Future airports
    N101
    This panel will explore non-technology-driven innovation—creative approaches that transform operations, improve passenger experiences, and drive resilience in an evolving...
    • Future airports
    N101
    ...
    • Future airports
    N101
    ...
    • Future airports
    N101
    ...
    • Future airports
    N101
    ...
    • Future airports
    N101
    The smart city environment of Fiumicino Airport allows us to co-create and test solutions with startups in a real-world...
    • Future airports
    N101
    Join an engaging and forward-looking discussion with international airport leaders as they explore the foundational principles of moving people...
    • Future airports
    N101
    ...
    • Future airports
    N101
    The idea is to discuss the transformation of airports into sustainable energy hubs, focusing on innovative technologies for renewable...
    • Future airports
    N101
    What if the future of airports were driven by cross-industry innovation? Other industries are also experiencing rapid transformation and...
    • Future airports
    N101
    ...
    • Future airports
    N101
    ...
Management and operations – increasing capacity and efficiency, airside
 09:00 - 17:30
    • Management and operations – increasing capacity and efficiency, airside
    N111
    ...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    Improved punctuality is key to achieving Heathrow Airport’s strategic objectives and, like many major airports, a changing operating environment...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    As extreme weather events intensify, airports face increasing challenges in maintaining operational resilience and passenger safety. This presentation explores...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    Airports are at a crossroads and must reinvent themselves to operate sustainably, creating a healthy working environment, maintaining standards...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    ...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    Airports utilizing collaborative decision-making (A-CDM) rely on accurate estimates of target off-block time (TOBT) set by airlines or ground...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    The panel will focus on existing use cases at their...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    ...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    ...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    Discussing what comes next: the outlook on 2nd and 3rd generation AI/ML tools and integrated Total Airport Management (TAM)...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    This project, led by the Republic of Turkey's Ministry of Transport and Infrastructure, implements advanced remote parking stand optimization...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    ...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    Passenger boarding is still seen as one of the most critical process steps when it comes to passenger satisfaction....
    • Management and operations – increasing capacity and efficiency, airside
    N111
    Aircraft ground handling is an old-fashioned business, with high demand for manpower resources and little technology used. The potential...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    Discover how autonomous vehicles are transforming the aviation industry. From improving experiences to enhancing operational efficiency, this presentation will...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    ...
    • Management and operations – increasing capacity and efficiency, airside
    N111
    ...
Technovation
 09:00 - 15:00
    • Technovation
    N106
    ...
    • Technovation
    N106
    In times of critical staff shortage and a significant increase in operating costs, airports worldwide turn to automatization as...
    • Technovation
    N106
    The presentation will explore the potential of robotics in aviation, highlighting key use cases that can elevate ground operations....
    • Technovation
    N106
    Vancouver International Airport (YVR) presents its cutting-edge digital twin platform, developed to drive operational excellence, sustainability and customer experience....
    • Technovation
    N106
    ...
    • Technovation
    N106
    At Aeroporti di Roma, we've integrated several autonomous solutions to improve operations and passenger experience. WHILL, an autonomous wheelchair,...
    • Technovation
    N106
    Data fuels them, visualizations bring them to life. But which reigns supreme in the world of digital twins? Our...
    • Technovation
    N106
    ...
    • Technovation
    N106
    As digital transformation and innovation is accelerating within the aviation industry, we are all seeking to maximize the value...
    • Technovation
    N106
    ...
    • Technovation
    N106
    In the quest for customer-centricity, airports must unlock the full potential of passenger insights. Understanding 'who is where and...
    • Technovation
    N106
    The Houston Airport System and Southwest Airlines have made remarkable improvements in their customer engagement priorities using digital technologies...
    • Technovation
    N106
    ...
    • Technovation
    N106
    Sabiha Gökçen International Airport has introduced Savvy, one of the very first generative AI digital assistant for passengers. Savvy...
    • Technovation
    N106
    Imagine a seamless airport journey from check-in to boarding, enabled by total airport management. By combining predictive data and...
    • Technovation
    N106
    This panel will explore the transformative effects of artificial intelligence on the airport workforce, focusing on challenges and opportunities....
    • Technovation
    N106
    ...
Advanced air mobility (AAM), vertiports and infrastructure
 09:00 - 17:30
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    ...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    Having spoken and participated at numerous AAM industry events, UAP proposes to bring a more personal touch to PTE...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    This session offers an exclusive insight into the launch of Dubai's pioneering commercial vertiport operations, providing an in-depth status...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    China is accelerating advanced air mobility (AAM) through supportive policies, a growing low-altitude economy and public-private collaboration. With strengths...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    ...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    This presentation will cover the company's experiences, test flights, lessons learned, SESAR projects (such as EUREKA, U-ELCOME and PRIAM)...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    This session will explore how Lombardy is integrating advanced air mobility into its long-term urban and regional infrastructure plans....
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    As aviation evolves, airports must adapt to technologies like unmanned aircraft systems (UAS), advanced air mobility (AAM) and sustainable...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    ...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    In recent years, the aviation focus has expanded from airports to urban air mobility (UAM), introducing challenges as unmanned...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    TPA has been a leader in Florida and the US on AAM integration. The presentation will focus on our...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    This panel discussion includes a diverse group of airports in the United States and will explore planning and preparing...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    ...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    Explore how digital infrastructure will revolutionize our future transportation systems and urban landscapes. Expect to learn: how lessons can...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    Airports have been the key gateways for intercity travelers. Likewise, vertiports will be the primary gateway for innovative air...
    • Advanced air mobility (AAM), vertiports and infrastructure
    N111
    ...
Airport design, planning and development
 09:00 - 15:00
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    Large aviation capital development programs, like Toronto Pearson’s LIFT program, are facing unprecedented challenges, especially when it comes to...
    • Airport design, planning and development
    N103
    An airport is a gateway and its design should reflect the region it serves, imparting a sense of welcome...
    • Airport design, planning and development
    N103
    The presentation will describe and provide key lessons learned for planning and implementing airport expansion of major facilities in...
    • Airport design, planning and development
    N103
    Perth Airport is undergoing an A$5bn consolidation to be completed by 2031. Key projects include a new parallel runway,...
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    In the ever-evolving aviation landscape, the collaboration between airlines and airports is essential for overcoming the challenges posed by...
    • Airport design, planning and development
    N103
    Airports of the future need incremental changes and innovation that anticipate diversity and seek design solutions so that all...
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    This presentation focuses on developing a sustainable airport mobility plan through a collaborative governance model. It emphasizes the need...
    • Airport design, planning and development
    N103
    Driven by the Heathrow 2.0 strategy that established our net zero route, Heathrow developed an updated version of the...
    • Airport design, planning and development
    N103
    At San Francisco International Airport (SFO), our design and development approach is driven by a commitment to decarbonization. Using...
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    This presentation explores the latest trends and innovations in airport design, planning, and development, emphasizing the need for sustainable...
    • Airport design, planning and development
    N103
    As climate change accelerates and extreme weather events grow increasingly frequent and severe, coastal airports face unique challenges. Rising...
    • Airport design, planning and development
    N103
    ...
Airport design, planning and development – Middle East and Asia Pacific
 09:00 - 17:30
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    ...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    Over the past 16 years, Kempegowda International Airport, Bengaluru, has grown to be India's third-busiest airport in terms of...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    Through this joint presentation, attendees will gain a comprehensive understanding of the airfield program at King Salman International Airport....
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    The panel will explore how biophilic design, multimedia and innovative architecture redefine airport terminals. It will highlight how natural...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    We will introduce the groundbreaking planning and design-integrated approach undertaken at KSIA, which will redefine the aviation sector's response...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    ...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    Developing hubs in thriving regions and future megahubs; strategies to handle increasing passenger volumes and cargo demands while maintaining...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    It's been two years since Matarat Holding Company embarked on a major project to transform Saudi Arabia's 26 airports...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    ...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    Narita Airport is embarking on its most ambitious capital program to date, which includes building a new runway, centralizing...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    Hong Kong International Airport is pushing forward the Airport City blueprint that entails various commercial developments to create a...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    The presentation highlights new airport developments in the Guangzhou megalopolis, crucial for the Greater Bay Area. Baiyun International Airport...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    ...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    An airport masterplan document provides a road map for efficiently meeting aviation demand through the foreseeable future while preserving...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    How can airports keep ahead of the curve in capacity building? Airports can stay ahead in capacity building by...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    Kaohsiung International Airport (IATA; KHHI), Taiwan's second-largest international airport, plans to expand its terminal capacity in two phases without...
    • Airport design, planning and development – Middle East and Asia Pacific
    N101
    ...
Aviation security, technology, process and people
 09:00 - 15:00
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    The introduction of new security technologies in security checkpoints represents a major challenge, not only on a technical level,...
    • Aviation security, technology, process and people
    N102
    This presentation explores how advanced technologies and a holistic approach to security optimize passenger flow and enhance operational safety...
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    Heathrow, with more security lanes than all other UK airports combined, faces unique challenges as the country’s biggest and...
    • Aviation security, technology, process and people
    N102
    Reliance on connectivity and the internet is an increasingly critical feature of aviation security programs. Access control systems, identity...
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    The Smart Security Management Group (SSMG) is an international group of regulators, airport operators and government stakeholders who collaborate...
    • Aviation security, technology, process and people
    N102
    Rohde & Schwarz, together with Dallas Fort Worth, aims to create a new de facto standard for US aviation...
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    In a developing digital landscape – perceived threats in cybersecurity within transportation networks (specifically airports) – MIA (Miami International...
    • Aviation security, technology, process and people
    N102
    YVR successfully renovated its busiest security screening point while accommodating all passenger and employee flows with minimal impact on...
    • Aviation security, technology, process and people
    N102
    Developing the next-gen security product, aiming to enhance threat detection and operational efficiency through over £1bn investment in technology...
    • Aviation security, technology, process and people
    N102
    ...
Commercial development – retail, F&B, concessions and experience
 09:00 - 17:30
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    Commercial passenger experience and non-aero revenues at Saudi airports are surging, driven by the country’s clear strategy to transform...
    • Commercial development – retail, F&B, concessions and experience
    N105
    Driven by the belief that collaboration unlocks customer benefits and commercial potential, Lufthansa Group, Munich Airport and the Miles...
    • Commercial development – retail, F&B, concessions and experience
    N105
    Explore Denver International Airport’s US$2.5bn Concourse Expansion Program, focusing on its Concessions Development Plan. This presentation examines the creation...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    Airports are undergoing a profound transformation, emerging as vibrant 'aerotropolises' that transcend mere flight connections to forge meaningful links...
    • Commercial development – retail, F&B, concessions and experience
    N105
    This presentation focuses on the transition Schiphol Airport is making to reach passengers, from a multichannel approach with best-in-class...
    • Commercial development – retail, F&B, concessions and experience
    N105
    This panel will explore the sense and nonsense of how digital innovation is revolutionizing the delivery of products and...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    The presentation will explain how to create successful restaurant and retail programs in a post-pandemic business environment. While the...
    • Commercial development – retail, F&B, concessions and experience
    N105
    Lithuanian Airports has more than 180 partners who help to ensure smooth operations, generate non-aviation revenues and contribute to...
    • Commercial development – retail, F&B, concessions and experience
    N105
    How is the future of airport hospitality evolving to meet diverse passenger needs? Discover how high-end terminal and lounge...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    Airport lounges have come a long way from the first iterations. They allow airlines to differentiate their service offering...
    • Commercial development – retail, F&B, concessions and experience
    N105
    The presentation will explore the growing trend of exclusive, private terminals catering to affluent passengers seeking a premium experience....
    • Commercial development – retail, F&B, concessions and experience
    N105
    Luxury travel is flourishing and there is strong demand for luxury hospitality with the promise of confidentiality and exclusivity...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
    • Commercial development – retail, F&B, concessions and experience
    N105
    ...
Customer service, passenger and workforce experience
 09:00 - 15:00
    • Customer service, passenger and workforce experience
    TBC
    ...
    • Customer service, passenger and workforce experience
    TBC
    The CEO and president of JFKIAT, Roel Huinink, and Sevda Fevzi, the president and CEO of Sevly, will explore...
    • Customer service, passenger and workforce experience
    TBC
    The airline and its consultants have spent the last several years repeatedly auditing its hub airports across 600 variables...
    • Customer service, passenger and workforce experience
    TBC
    This session unveils a five-step framework for enhancing passenger experience across an airport network. Gain insights into personalized service...
    • Customer service, passenger and workforce experience
    TBC
    ...
    • Customer service, passenger and workforce experience
    TBC
    As the manager overseeing six airports, Synkero prioritizes creating an exceptional customer service experience that ensures that passengers and...
    • Customer service, passenger and workforce experience
    TBC
    Recognized as a regional pioneer in customer experience, Dakar Blaise Diagne Airport is redesigning its passenger experience program. Redefining...
    • Customer service, passenger and workforce experience
    TBC
    Mactan-Cebu International Airport, celebrated for its unique architecture, believes a traveler’s vacation begins the moment they enter the terminal....
    • Customer service, passenger and workforce experience
    TBC
    As a small airport in the Caribbean/North Atlantic, we face unique challenges and opportunities as we navigate the airport...
    • Customer service, passenger and workforce experience
    TBC
    ...
    • Customer service, passenger and workforce experience
    TBC
    Aena promotes universal accessibility in its airports to ensure comfortable and safe travel for all passengers, including those with...
    • Customer service, passenger and workforce experience
    TBC
    ...
    • Customer service, passenger and workforce experience
    TBC
    ...
    • Customer service, passenger and workforce experience
    TBC
    The presentation will outline the trends in education and training, focusing on knowledge, competences and skills relevant to aviation...
    • Customer service, passenger and workforce experience
    TBC
    Join us as we delve into the transformative impact of sustainable training solutions on airport staff and passenger experience....
    • Customer service, passenger and workforce experience
    TBC
    Schiphol was looking into various lifting aids. Due to laws related to working conditions, Schiphol had to invest in...
    • Customer service, passenger and workforce experience
    TBC
    ...
Environment and sustainability
 09:30 - 17:30
    • Environment and sustainability
    N115
    ...
    • Environment and sustainability
    N115
    The aviation industry faces dual challenges: accommodating growing air traffic while minimizing environmental impacts and meeting sustainability goals. The...
    • Environment and sustainability
    N115
    The presentation will elaborate on how the Pakistan Airports Authority has integrated sustainability into every aspect of airport management...
    • Environment and sustainability
    N115
    Presentation of Aena's photovoltaic plan, objectives, challenges and difficulties in its execution, as well as the unique execution aspects...
    • Environment and sustainability
    N115
    ...
    • Environment and sustainability
    N115
    The discussion will focus on technical solutions for a safe, reliable, smart and sustainable future for airports. Taking the...
    • Environment and sustainability
    N115
    The presentation will illustrate the nature-based approach to development recommended in the 2022 ADRM, with a focus on site...
    • Environment and sustainability
    N115
    The PDXNext project is a US$2bn redevelopment of Portland’s airport, designed for high resilience in the face of growing...
    • Environment and sustainability
    N115
    ...
    • Environment and sustainability
    N115
    Heathrow is committed to reducing operational waste by 2030 against rising passenger numbers. In collaboration with consultancy firm WSP,...
    • Environment and sustainability
    N115
    Schiphol is aiming to become a fully circular airport by 2050. We cannot predict the future, but trends such...
    • Environment and sustainability
    N115
    Airports are socio-economic ecosystems that live at the point where passengers change modes of transportation to reach their chosen...
    • Environment and sustainability
    N115
    ...
    • Environment and sustainability
    N115
    As the aviation industry continues to grow, it is crucial to address the associated environmental challenges. Eurocontrol’s FlyingGreen provides...
    • Environment and sustainability
    N115
    During recent years, the world has experienced the effects of climate change and the relevant need for a new...
    • Environment and sustainability
    N115
    ...
    • Environment and sustainability
    N115
    ...
Technovation
 09:00 - 15:00
    • Technovation
    N106
    ...
    • Technovation
    N106
    New York City’s JFK International Airport is undergoing a US$19bn transformation into a world-class global gateway. By 2050, the...
    • Technovation
    N106
    Discover the transformative power of AI in the airport industry! This presentation will explore the evolution from AI to...
    • Technovation
    N106
    This session will explore how airports are adopting artificial intelligence (AI) technologies to optimize operations and enhance the passenger...
    • Technovation
    N106
    ...
    • Technovation
    N106
    ...
    • Technovation
    N106
    This presentation takes a bold approach, challenging conventional wisdom about what it means to innovate in complex, established industries...
    • Technovation
    N106
    A technology-forward improvement program at airports provides a framework to transform the design of airport technology infrastructure, strengthen cyber...
    • Technovation
    N106
    The presentation demonstrates how shared data and situational awareness can significantly enhance airport operations, using Helsinki Airport as a...
    • Technovation
    N106
    The panel will outline the industry-specific scenarios for generative AI, debunking what is a near-term outcome versus more futuristic...
    • Technovation
    N106
    ...
    • Technovation
    N106
    Airports for Innovation (A4I) is a global alliance of 10 leading airports worldwide, co-founded by Aena and Aeroporti di...
    • Technovation
    N106
    Understanding how passengers move through the airport, and how those patterns vary by flight, is key to making the...
    • Technovation
    N106
    Frankfurt Airport consistently embraces cutting-edge technology to ensure high-quality customer experiences and enhance operations. This presentation will delve into...
    • Technovation
    N106
    Passengers traveling through Malaysia's five (5) international airports are now benefitting from a major upgrade to their passenger processing...
    • Technovation
    N106
    ...
    • Technovation
    N106
    Group ADP is implementing a groundbreaking solution for air quality and CO2 management at Paris-Charles de Gaulle Airport. Leveraging...
    • Technovation
    N106
    The evolution of technology and processing power has opened many opportunities for the complex infrastructure in states. What was...
    • Technovation
    N106
    ...
Accessibility and assisted travel
 09:00 - 15:00
    • Accessibility and assisted travel
    N111
    ...
    • Accessibility and assisted travel
    N111
    As airports compete to elevate passenger experience while optimizing operational efficiency, enhanced wayfinding solutions present a significant opportunity for...
    • Accessibility and assisted travel
    N111
    This presentation focuses on Seattle-Tacoma International Airport's (SEA) approach to investing in staff to further our accessibility program. SEA...
    • Accessibility and assisted travel
    N111
    This presentation will explore the impact of advanced AI and software technology in transforming accessibility in public transportation, specifically...
    • Accessibility and assisted travel
    N111
    ...
    • Accessibility and assisted travel
    N111
    ...
    • Accessibility and assisted travel
    N111
    Airports are often envisioned as our gateways to adventure, but for those with disabilities they are often gateways to...
    • Accessibility and assisted travel
    N111
    In 2022 ENAC set up the “Italian Disability Advisory Board” with the aim of establishing a constant dialogue with...
    • Accessibility and assisted travel
    N111
    Experience how an airport and a startup are revolutionizing accessibility for deaf travelers through the integration of American and...
    • Accessibility and assisted travel
    N111
    ...
    • Accessibility and assisted travel
    N111
    ...
Airport business – leadership and strategy
 09:00 - 15:00
    • Airport business – leadership and strategy
    N115
    ...
    • Airport business – leadership and strategy
    N115
    As the world undergoes rapid transformations driven by factors such as climate change, technological innovation, and economic and geopolitical...
    • Airport business – leadership and strategy
    N115
    The aviation industry, precisely the airport sector, has been incredibly alert and cognizant of the new kinds of challenges...
    • Airport business – leadership and strategy
    N115
    This presentation explores the complexities of managing strategy across 27 airports under an airport holding company in Saudi Arabia....
    • Airport business – leadership and strategy
    N115
    In today's fast-paced world, effective strategy and driving change are crucial for creating lasting impact. This keynote explores the...
    • Airport business – leadership and strategy
    N115
    ...
    • Airport business – leadership and strategy
    N115
    The aviation industry is always in a state of flux. Airlines are developing new routes, with new aircraft and...
    • Airport business – leadership and strategy
    N115
    Join us for an intimate fireside chat as we explore the vision for tomorrow’s workforce from the executive vantage...
    • Airport business – leadership and strategy
    N115
    A first-of-its-kind in the aviation industry, CEEA’s mission is to provide training and career pathways for youth from underserved...
    • Airport business – leadership and strategy
    N115
    This discussion will begin with how we attract, then develop and retain the airport workforce. The panel will come...
    • Airport business – leadership and strategy
    N115
    ...
    • Airport business – leadership and strategy
    N115
    ...
Airport design, planning and development
 09:00 - 15:00
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    This is an opportunity to listen and learn from industry leaders within the airport world of constructing new terminals...
    • Airport design, planning and development
    N103
    Rotterdam The Hague Airport’s (RTHA) recent terminal design prioritizes CX and sustainability. RTHA is the innovation airport of the...
    • Airport design, planning and development
    N103
    The spaces we live and work in can have a strong influence in the psychology of their users. In...
    • Airport design, planning and development
    N103
    This presentation showcases Luis Vidal’s visionary approach, built on over 30 years of global architectural expertise. It presents an...
    • Airport design, planning and development
    N103
    Fostering a strong sense of place is essential to every airport environment. Airports around the globe face the challenge...
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    Traditionally, airport designers define the completed project but typically overlook the complexities of construction and associated impacts to ongoing...
    • Airport design, planning and development
    N103
    Schiphol has a very large capital investment portfolio of billions of euros for the coming years to maintain the...
    • Airport design, planning and development
    N103
    SFO’s US$2.6bn Terminal 3 Project seeks to renovate and expand the existing terminal while maintaining live airline operations of...
    • Airport design, planning and development
    N103
    Our industry is always faced with the challenge of limiting operational impacts during construction at airports while still meeting...
    • Airport design, planning and development
    N103
    ...
    • Airport design, planning and development
    N103
    ...
Aviation security, technology, process and people
 09:00 - 15:00
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    The Joint Open Architecture Steering Group (JOASG), which authored the second edition of the guidance document Open Architecture for...
    • Aviation security, technology, process and people
    N102
    As AI technologies – from machine learning and computer vision to generative AI – continue to shape aviation operations,...
    • Aviation security, technology, process and people
    N102
    Part 2 asks 'What answers do we have?' and dives into what is already working in AVSEC. Through examples,...
    • Aviation security, technology, process and people
    N102
    ...
    • Aviation security, technology, process and people
    N102
    The growing availability of technological solutions to support security operations presents aviation security professionals and their organizations with a...
    • Aviation security, technology, process and people
    N102
    Over the last 10 years, governments and companies have embraced adversary-based testing as the gold standard for understanding the...
    • Aviation security, technology, process and people
    N102
    This final open discussion will focus on what's been happening over the past year that affects aviation security, with...
    • Aviation security, technology, process and people
    N102
    ...
Customer service, passenger and workforce experience
 09:00 - 15:00
    • Customer service, passenger and workforce experience
    N104
    ...
    • Customer service, passenger and workforce experience
    N104
    We know intuitively that better experiences lead to better business outcomes, commercially and strategically. But in our very operational...
    • Customer service, passenger and workforce experience
    N104
    The PHL Wingmate Pass is an exclusive amenity granting non-ticketed guests access to the secure side of the airport....
    • Customer service, passenger and workforce experience
    N104
    At Orlando International Airport, digital tools such as apps, kiosks and information screens help to personalize the travel experience,...
    • Customer service, passenger and workforce experience
    N104
    This panel session will reveal future strategies that can positively impact non-aviation revenue by making airports more human and...
    • Customer service, passenger and workforce experience
    N104
    ...
    • Customer service, passenger and workforce experience
    N104
    As multimodal transportation systems grow, seamless integration between travel modes is becoming vital, particularly at airport hubs. How can...
    • Customer service, passenger and workforce experience
    N104
    San Francisco International Airport (SFO) is creating a new Airport Integrated Operations Center (AIOC) to enhance the passenger journey....
    • Customer service, passenger and workforce experience
    N104
    Achieving reliable and seamless flight connections at an airport is no easy task. Airlines, government authorities, ground services and...
    • Customer service, passenger and workforce experience
    N104
    At Munich Airport's T2, we have been testing five different service robots over the last six years. From passenger...
    • Customer service, passenger and workforce experience
    N104
    Since its inception in December 2022, our chatbot has transformed the passenger experience on Aena's network. Integrating key flight...
    • Customer service, passenger and workforce experience
    N104
    ...
    • Customer service, passenger and workforce experience
    N104
    ...
Digital identity and wallets in travel
 09:00 - 15:00
    • Digital identity and wallets in travel
    N109
    ...
    • Digital identity and wallets in travel
    N109
    This session will focus on the discovery of new technologies for a faster and easier traveler experience. Participants will...
    • Digital identity and wallets in travel
    N109
    In 2024, border authorities, airports and airlines are still gathering personal details from travelers with manual entry forms or...
    • Digital identity and wallets in travel
    N109
    On 8 October 2024, the European Commission adopted two proposals to digitalize passports and identity cards, also called ‘EU...
    • Digital identity and wallets in travel
    N109
    The Digi Yatra initiative, a shining example of collaboration between government authorities, airports, airlines, security agencies and technology providers,...
    • Digital identity and wallets in travel
    N109
    ...
    • Digital identity and wallets in travel
    N109
    ...
    • Digital identity and wallets in travel
    N109
    IATA is jointly working with stakeholders on the industry standards to enable the One ID vision in an interoperable...
    • Digital identity and wallets in travel
    N109
    ...
    • Digital identity and wallets in travel
    N109
    Join the government of Aruba, Indicio, and SITA for a deep dive into how DTCs are transforming border crossings....
    • Digital identity and wallets in travel
    N109
    ...
    • Digital identity and wallets in travel
    N109
    ...
Facilities management and safety
 09:00 - 15:00
    • Facilities management and safety
    N105
    ...
    • Facilities management and safety
    N105
    The presentation highlights challenges in passenger boarding bridge (PBB) operations, such as user training, staff productivity and performance consistency....
    • Facilities management and safety
    N105
    The Behind Closed Doors project explores a groundbreaking collaboration between architecture students and BER airport, rethinking restroom design to...
    • Facilities management and safety
    N105
    Smart Facilities is not an innovation but a new way of working, where we aim to implement more data-driven...
    • Facilities management and safety
    N105
    In an airport asset renewal program operational readiness is essential to ensure minimal disruption, operational continuity and stakeholder alignment...
    • Facilities management and safety
    N105
    ...
    • Facilities management and safety
    N105
    Efficient and well-structured facility management is a key driver of passenger satisfaction and overall airport experience. From cleanliness and...
    • Facilities management and safety
    N105
    As a leading innovator in transportation and airport infrastructure, We has worked in partnership with Groupe ADP to revolutionize...
    • Facilities management and safety
    N105
    This presentation will delve into the innovative projects conducted by AENA, showcasing how drone technology has been integrated into...
    • Facilities management and safety
    N105
    Automating the FOD detection process will generate benefits but also comes with challenges. The presentation will explain the challenges...
    • Facilities management and safety
    N105
    ...
    • Facilities management and safety
    N105
    ...
Increasing airport capacity and flexibility
 09:00 - 15:00
    • Increasing airport capacity and flexibility
    N101
    ...
    • Increasing airport capacity and flexibility
    N101
    The modernization of Dallas Love Field was meant to reshape a 50-year-old facility into a long-term hub for one...
    • Increasing airport capacity and flexibility
    N101
    This presentation explores innovative methodologies to leverage airport capacity in response to growing air traffic demand. Applying advanced data...
    • Increasing airport capacity and flexibility
    N101
    With the tremendous development of AI in all sectors, aviation, as one of the most innovative industries in the...
    • Increasing airport capacity and flexibility
    N101
    The Olympic and Paralympic Games are among the most watched sporting events in the world. How does an airport...
    • Increasing airport capacity and flexibility
    N101
    In 2024, Rio de Janeiro hosted the G20 Summit, bringing together leaders from the world’s 20 largest economies. This...
    • Increasing airport capacity and flexibility
    N101
    ...
    • Increasing airport capacity and flexibility
    N101
    Increased capacity for baggage make-up without extending the building is a dream that can come true in your organization....
    • Increasing airport capacity and flexibility
    N101
    Zurich Airport experiences significant disruptions due to meteorological phenomena like the Bise wind, which notably reduces runway capacity, leading...
    • Increasing airport capacity and flexibility
    N101
    This presentation will focus on the long-term development strategies for Olbia and Alghero airports, both undergoing masterplanning to ensure...
    • Increasing airport capacity and flexibility
    N101
    The panel will discuss the major challenges airports face as global air travel steadily returns to pre-pandemic levels while...
    • Increasing airport capacity and flexibility
    N101
    ...
    • Increasing airport capacity and flexibility
    N101
    ...
Technovation
 09:00 - 15:00
    • Technovation
    N106
    ...
    • Technovation
    N106
    Join us as we share insights from an innovative trial focused on fully automating the last mile of baggage...
    • Technovation
    N106
    Medium-size and large airports rely on high-performing automated baggage handling systems to screen and sort thousands of bags per...
    • Technovation
    N106
    While fully automated baggage handling is the future, today’s solutions often fail to scale effectively. Airports and handlers face...
    • Technovation
    N106
    Brussels Airport is transforming its baggage handling from traditional first-in, first-out to batch loading. This transformation actually entails a...
    • Technovation
    N106
    The purpose of the eCONPAVE project is to develop an experimental prototype as an intelligent tool for the management...
    • Technovation
    N106
    ...
    • Technovation
    N106
    For some time our industry has invested heavily in using data to better predict passenger behavior, interests and operations....
    • Technovation
    N106
    In this presentation, we will explore the proof-of-concept projects conducted by Aena and how these technologies have been successfully...
    • Technovation
    N106
    This panel discussion dives into the reality of private wireless networks, separating hype from genuine revolution. Industry experts will...
    • Technovation
    N106
    ...
    • Technovation
    N106
    ...

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