Since its inception in Hamburg in 1998, this globally respected conference has become a cornerstone for aviation industry leaders and influencers. Its speakers address business-critical airport and airline challenges, sharing innovative solutions and forward-thinking strategies for future growth. Delegates can tap into an unrivalled pool of insight and experience, discovering effective methods for ensuring passenger loyalty and satisfaction, crucial for the industry's continued success. As the program builds, you will be able to find updated details of all tracks across the three-day conference on this page.
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Day 1 - Tuesday, March 17, 2026
Time: 09:00-10:00 - join us from 08:00 to collect your delegate badge and network while enjoying pastries and beverages.
All tracks on day 1 will run between 10:00-17:15, followed by the opening day party in the expo hall.
Welcome to #PTEWorld Conference 2026!
Time: 09:00-10:00 - Opening address and keynote speech
Airport cities, regions and connections
Your Chairs:
Alena Maximova, communications and EU projects officer, Airport Regions Council, Belgium
Sergi Alegre Calero, director general, ARC - Airport Regions Conference, Belgium
Airport design, planning and development
Your Chairs:
Mark Wolfe, director, aviation, WSP, UK
Nancy Stern, in-house architect, Vancouver Airport Authority, Canada
Airside management and operations
Your Chairs:
Etienne van Zuijlen, managing director, e10CDM, Netherlands
Velissarios Eleftheriou, CEO, TotalCDM, Greece
Aviation security and facilitation
Your Chairs:
Johnnie Müller, founding partner, Copenhagen Security Excellence, Denmark
Neville Hay, director of training, Interportpolice, UK
Commercial revenue – planning, optimising and managing non-aero
Your Chairs:
Jeremy Corfield, partner, CPI, Australia
Susan Gray, managing director/partner, Concession Planning International, Australia
Customer experience
Your Chairs:
Claire Donnellan, director, Customer Centric Consulting, Australia
Jerry Angrave, customer experience director, Empathyce, UK
Environment and sustainability
Your Chairs:
Emanuel Fleuti, vice president sustainability, Zurich Airport, Switzerland
Dr Mary Kerins, asst. professor in aviation management, Dublin City University Business School, former head of health, safety, sustainability and environment at daa, Ireland
Future airports and innovation
Your Chair:
Joël Couillandeau, CEO, Merchant Aviation, Groupe ADP, USA
Rick Belliotti, deputy chief officer - information technology, Austin-Bergstrom International Airport, USA
Technovation
Your Chairs:
Catherine Mayer, CEO, MayViation, USA
Maurice Jenkins, chief innovation officer, Miami International Airport, USA
Samuel Ingalls, principal, Barich, USA
Day 2 - Wednesday, March 18, 2026
All tracks on day 2 will run between 09:00 - 17:00-17:15, followed by the Skytrax World Airport Awards celebration and ceremony in the expo hall.
Airport design, planning and development
Your Chairs:
Alexandria Perotti, managing director - corporate real estate planning and development, United Airlines, USA
Tim Walder, chair, British Aviation Group (BAG), UK
Airport design, planning and development – Middle East and Asia Pacific
Your Chairs:
Ashwini Thorat, chief of design and planning, Adani Airport Holdings Ltd, India
Carole Aramouni, director of aviation and architecture, Dar/Sidara, United Arab Emirates
Satyaki Raghunath, former chief operating officer, Bangalore International Airport Limited, India
Airport management – leadership and strategy
Your Chair:
Claire Donnellan, director, Customer Centric Consulting, Australia
Aviation security and facilitation
Your Chairs:
Johnnie Müller, founding partner, Copenhagen Security Excellence, Denmark
Neville Hay, director of training, Interportpolice, UK
Barrier-free and inclusive travel
Time: 09:00-13:00
Your Chairs:
Emily Yates, head of accessibility and inclusive design, Mima, UK
Dr Kirk Goodlet, vice president, InterVistas Consulting, Canada
Commercial revenue – planning, optimising and managing non-aero
Your Chairs:
Jeremy Corfield, partner, CPI, Australia
Susan Gray, managing director/partner, Concession Planning International, Australia
Customer experience
Time: 13:30 - 17:00-17:15
Your Chair:
Jerry Angrave, customer experience director, Empathyce, UK
Environment and sustainability
Your Chairs:
Emanuel Fleuti, vice president sustainability, Zurich Airport, Switzerland
Dr Mary Kerins, asst. professor in aviation management, Dublin City University Business School, former head of health, safety, sustainability and environment at daa, Ireland
Future mobility – AAM, UAM and vertiports
Your Chairs:
Dr Vassilis Agouridas, co-chair, IDI platform, ERTICO – ITS Europe, Belgium
Velissarios Eleftheriou, CEO, TotalCDM, Greece
Technovation
Your Chairs:
Catherine Mayer, CEO, MayViation, USA
Maurice Jenkins, chief innovation officer, Miami International Airport, USA
Samuel Ingalls, principal, Barich, USA
Day 3 - Thursday, March 19, 2026
All tracks on day 3 will run between 09:00-13:30, followed by a networking lunch in the expo hall until 15:00.
Airport capacity and flexibility
Your Chair:
Arturo Garcia, COO, Avports, USA
Airport design, planning and development
Your Chair:
Mark Wolfe, director, aviation, WSP, UK
Airport facilities management
Your Chairs:
Michael Jahn, senior specialist facility management, Fraport AG, Germany
Ralph Struck, senior vice president - facility management | technical director, BER Airport Berlin Brandenburg, Germany
Barrier-free and inclusive travel
Your Chairs:
Emily Yates, head of accessibility and inclusive design, Mima, UK
Dr Kirk Goodlet, vice president, InterVistas Consulting, Canada
Beyond the dashboard: Data strategy and culture
Your Chairs:
Bert Dijk, manager, M2P Consulting GmbH, Germany
Ricardo Roth, head of IT, Flughafen Berlin Brandenburg, Germany
Customer experience
Your Chairs:
Claire Donnellan, director, Customer Centric Consulting, Australia
Jerry Angrave, customer experience director, Empathyce, UK
Digital identification and wallets in travel
Your Chairs:
Annet Steenbergen, independent advisor - digital identity in travel, Annet Steenbergen, Netherlands
Rob Broere, CEO, Travel Must Change, United Arab Emirates
Technovation
Your Chairs:
Maurice Jenkins, chief innovation officer, Miami International Airport, USA
Samuel Ingalls, principal, Barich, USA
