March 17, 18 & 19, 2026
ExCeL London, UK

PTX25C - Passenger Terminal CONFERENCE

    • Customer service, passenger and workforce experience
    N104
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    • Customer service, passenger and workforce experience
    N104
    At Munich Airport's T2, we have been testing five different service robots over the last six years. From passenger...
    • Customer service, passenger and workforce experience
    N104
    Since its inception in December 2022, our chatbot has transformed the passenger experience on Aena's network. Integrating key flight...
    • Customer service, passenger and workforce experience
    N104
    San Francisco International Airport (SFO) is creating a new Airport Integrated Operations Center (AIOC) to enhance the passenger journey....
    • Customer service, passenger and workforce experience
    N104
    Achieving reliable and seamless flight connections at an airport is no easy task. Airlines, government authorities, ground services and...
    • Customer service, passenger and workforce experience
    N104
    ...
    • Customer service, passenger and workforce experience
    N104
    As multimodal transportation systems grow, seamless integration between travel modes is becoming vital, particularly at airport hubs. How can...
    • Customer service, passenger and workforce experience
    N104
    At Orlando International Airport, digital tools such as apps, kiosks and information screens help to personalize the travel experience,...
    • Customer service, passenger and workforce experience
    N104
    This panel session will reveal future strategies that can positively impact non-aviation revenue by making airports more human and...
    • Customer service, passenger and workforce experience
    N104
    The PHL Wingmate Pass is an exclusive amenity granting non-ticketed guests access to the secure side of the airport....

2025 Partners

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German Pavilion Partner

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Become a Sponsor and unlock unique commercial opportunities. With a diverse audience of industry professionals, thought leaders, and innovators, this is the perfect platform to position your brand and gain unparalleled visibility, credibility, and access to a targeted network of decision-makers. We offer a variety of sponsorship packages to suit your needs, from exclusive title sponsorships to customisable options. Each package is designed to maximise your exposure and impact before, during, and after the event.

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