Richard Clarke
chief creative officer,
Orlando International Airport
Richard is the chief creative officer for the Greater Orlando Aviation Authority, overseeing customer experience, IT and innovation. A former Fortune 50 executive with over US$4bn in P&L responsibility, he has led strategy, operations and customer experience at The Home Depot and Lowe’s. Richard co-founded the digital marketing firm Frac.tl and has held leadership roles in Silicon Valley startups. He holds an MBA from Cornell.
Sessions
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10-Apr-2025N104The digital journey: an extension of human needs
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