11:00 - The end-to-end digital journey across the airport ecosystem
Kerem Öztürk, General Manager, TAV Technologies, Turkey
Aylin Alpay, CMO, hospitality/passenger experience, TAV Operation Services, Turkey
This presentation will focus on the end-to-end digital journey across the airport ecosystem, exploring how technology, hospitality, and airport operations intersect to create a seamless passenger experience. The presentation will reflect three perspectives on the same ecosystem, each addressing the digital journey from its own domain.
14:30 - Presentation by Ethos Farm
Details will be added shortly
15:00 - Presentation by Arcadis
Details will be added shortly
15:30 - Airports as platforms for innovation
Lee Ebbutt, SVP technology and innovation - information technology, Hamad International Airport, Qatar
Airports are often viewed as static, asset-heavy infrastructure environments that restrict the ability to grow rapidly and provide flexibility. This chat explores a fundamental shift in how airports can be seen not only as physical infrastructure but also as digital ecosystems and platforms for innovation to enable the business to respond rapidly to an increasingly changing market with new passenger expectations. This session will focus not only on how airports can evolve into digital ecosystems but also on how innovators can enable us to address complex realities.
