March 17-19, 2026
Excel London, UK

Conference Program

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Welcome to PTE World Conference 2026!
 09:00 - 10:00
    • Welcome to PTE World Conference 2026!
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    • Welcome to PTE World Conference 2026!
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    • Welcome to PTE World Conference 2026!
    The conference keynote from the host airport's CEO will outline how Europe's airports are entering a pivotal new chapter,...
    • Welcome to PTE World Conference 2026!
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Day 1 - Airport cities, regions and connections
 10:00 - 17:15
    • Day 1 - Airport cities, regions and connections
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    • Day 1 - Airport cities, regions and connections
    Airports develop mixed-use commercial property on airport premises, often called Airport Cities, that have the potential to deliver significant...
    • Day 1 - Airport cities, regions and connections
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    • Day 1 - Airport cities, regions and connections
    As total liberalization of the LAC aviation sector and the consequent growth – expected to be similar to other...
    • Day 1 - Airport cities, regions and connections
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    • Day 1 - Airport cities, regions and connections
    Airports have evolved as drivers of urban development in the 21st century, much as railways shaped cities in the...
    • Day 1 - Airport cities, regions and connections
    Airports are vital infrastructures that not only connect cities to global destinations but also serve as crucial hubs within...
    • Day 1 - Airport cities, regions and connections
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    • Day 1 - Airport cities, regions and connections
    Improving multimodality at European airports is key to enhancing connectivity, passenger and staff experience and sustainable mobility. This panel...
    • Day 1 - Airport cities, regions and connections
    For the last four years, more than 15 EU airports of completely different types have worked together to implement...
    • Day 1 - Airport cities, regions and connections
    Airports are evolving into central hubs of regional growth, resilience and sustainability. This presentation introduces a data-driven framework that...
    • Day 1 - Airport cities, regions and connections
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    • Day 1 - Airport cities, regions and connections
    Malpensa North Rail Access represents over 15 years of strategic cooperation between SEA Milan Airports and Ferrovienord (regional rail...
    • Day 1 - Airport cities, regions and connections
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    • Day 1 - Airport cities, regions and connections
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Day 1 - Airport design, planning and development
 10:00 - 17:15
    • Day 1 - Airport design, planning and development
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    • Day 1 - Airport design, planning and development
    This panel will focus on what the UK aviation sector is capable of achieving...
    • Day 1 - Airport design, planning and development
    This presentation will explore how Manchester Airport’s brand-new Terminal 2 has been designed for growth. It will take the...
    • Day 1 - Airport design, planning and development
    The expansion of Heathrow is the largest privately financed project in Europe, and in January the UK government gave...
    • Day 1 - Airport design, planning and development
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    • Day 1 - Airport design, planning and development
    The presentation will showcase the new international airport in Heraklion, Crete, Europe’s only greenfield airport under construction. It will...
    • Day 1 - Airport design, planning and development
    O’Hare International Airport, in partnership with its design collaborators SOM, Studio ORD and HNTB, has embarked on a transformational...
    • Day 1 - Airport design, planning and development
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    • Day 1 - Airport design, planning and development
    The presentation explores how Poland’s new airport, developed under the Port Polska investment programme is being planned and delivered...
    • Day 1 - Airport design, planning and development
    Düsseldorf Airport (DUS), Germany’s fourth-largest airport by passenger volume, pursues a strategy centered on delivering excellent passenger service, promoting...
    • Day 1 - Airport design, planning and development
    Tirana International Airport is experiencing unprecedented growth, setting new records in passenger traffic and connectivity. To meet this demand,...
    • Day 1 - Airport design, planning and development
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    • Day 1 - Airport design, planning and development
    Airports are leading the global shift toward sustainable infrastructure. This session explores an integrated, data-driven approach to designing net...
    • Day 1 - Airport design, planning and development
    This presentation highlights the design-build approach used to deliver the largest modular concourse project at DFW’s Terminal F. Attendees...
    • Day 1 - Airport design, planning and development
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Day 1 - Airside management and operations
 10:00 - 17:15
    • Day 1 - Airside management and operations
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    • Day 1 - Airside management and operations
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    • Day 1 - Airside management and operations
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    • Day 1 - Airside management and operations
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    • Day 1 - Airside management and operations
    The vision 'Zurich – the most integrative airport system in Europe by 2030' drives stronger coordination and efficiency across...
    • Day 1 - Airside management and operations
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    • Day 1 - Airside management and operations
    Airports increasingly face pressure to optimize throughput, reduce delays and maintain high safety margins amid growing aircraft movements, constrained...
    • Day 1 - Airside management and operations
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    • Day 1 - Airside management and operations
    MAG (Manchester Airports Group), are redefining how airports operate. They are extending the capabilities through the deployment of a...
    • Day 1 - Airside management and operations
    Airports are often seen as passive infrastructure providers, with airlines, handlers and ATC responsible for driving operations. But recent...
    • Day 1 - Airside management and operations
    This session will explore how Munich Airport is advancing the digitalization of its airside operations through a pioneering digital...
    • Day 1 - Airside management and operations
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Day 1 - Aviation security and facilitation
 10:00 - 17:15
    • Day 1 - Aviation security and facilitation
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    • Day 1 - Aviation security and facilitation
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    • Day 1 - Aviation security and facilitation
    Risk management and SeMS are no longer parallel functions. They are parts of the same learning system. One identifies...
    • Day 1 - Aviation security and facilitation
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    • Day 1 - Aviation security and facilitation
    This presentation introduces the role of the ACI Europe Cyber Security Committee and its guidance on penetration testing for...
    • Day 1 - Aviation security and facilitation
    One-stop security (OSS) can be defined as 'the process of screening people for prohibited items once, at the beginning...
    • Day 1 - Aviation security and facilitation
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    • Day 1 - Aviation security and facilitation
    Being first isn’t always best, especially when it means being the first major airport to be hit by a...
    • Day 1 - Aviation security and facilitation
    Collaboration has always driven human progress, even before aviation existed. Today, as the aviation ecosystem grows more interconnected and...
    • Day 1 - Aviation security and facilitation
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    • Day 1 - Aviation security and facilitation
    Copenhagen Airport, recently recognized by Skytrax for world-leading security screening, set out to modernize its checkpoint to meet evolving...
    • Day 1 - Aviation security and facilitation
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    • Day 1 - Aviation security and facilitation
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    • Day 1 - Aviation security and facilitation
    Checkpoints have undergone significant security enhancements in the past several years. The use of computed tomography x-ray in the...
    • Day 1 - Aviation security and facilitation
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Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
 10:00 - 16:50
    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
    As technology rapidly transforms the airport experience, its integration into hospitality presents opportunities and challenges. This session explores the...
    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
    In 2025 Schiphol reopened Lounge 1, the biggest lounge area (24,000m2) in the terminal, with the objective of accommodating...
    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
    In an era where passengers expect frictionless journeys and emotional connection in equal measure, airports can no longer think...
    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
    Airports are transforming into multifaceted destinations that blend travel and commerce, with non-aeronautical revenues now accounting for up to...
    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
    In the ever-evolving world of travel retail, agility, flexibility and innovation are the hallmarks of brands that can build...
    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
    Airport dining is no longer what it used to be. It continues to attract more travelers by offering a...
    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
    Ontario International Airport, in collaboration with one of its concessionaires, Brewery X, launched Come Fly With Me, a co-branded...
    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
    Travelers' shopping habits and motivations are changing, and the retail offer must change with them. To ensure airport retail...
    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
    In today's volatile aviation environment – marked by shifting passenger behavior, possible turbulences in passenger numbers and geopolitical threats...
    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 1 - Commercial revenue – planning, optimising and managing non-aero activities
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Day 1 - Customer experience
 10:00 - 17:15
    • Day 1 - Customer experience
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    • Day 1 - Customer experience
    The airport of the future won’t be defined by its runways or terminals, but by how it feels to...
    • Day 1 - Customer experience
    In the fast-paced world of airport operations, transformation often focuses on systems and processes. But what happens when you...
    • Day 1 - Customer experience
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    • Day 1 - Customer experience
    Incheon Airport is advancing a robot-based automation strategy to address surging passenger demand, infrastructure limits and staffing challenges. Robots...
    • Day 1 - Customer experience
    Traveler expectations are evolving, and the industry must go beyond optimized touchpoints and operational efficiency. The latest Global Traveller...
    • Day 1 - Customer experience
    Our presentation will unveil the exciting transformation of the information service environment at Zurich Airport. In addition to strategically...
    • Day 1 - Customer experience
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    • Day 1 - Customer experience
    How many words do you know starting with the letter C? At Grantley Adams International Airport, we have built...
    • Day 1 - Customer experience
    Join me behind the scenes as I share what it takes to embed a transformative multimedia experience into the...
    • Day 1 - Customer experience
    What if the next airport concierge weren't a person but agentic-capable AI? This session explores how conversational AI and...
    • Day 1 - Customer experience
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    • Day 1 - Customer experience
    As a small airport serving 6.3 million passengers annually in the Central America and Caribbean region, we take immense...
    • Day 1 - Customer experience
    The presentation will focus on the airport's journey to five stars and the critical role the guest experience program...
    • Day 1 - Customer experience
    BRUce, Brussels Airport’s award-winning chatbot, bridges in-terminal and digital interactions to create seamless journeys for every passenger. Balancing operational...
    • Day 1 - Customer experience
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Day 1 - Environment and sustainability
 10:00 - 17:15
    • Day 1 - Environment and sustainability
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    • Day 1 - Environment and sustainability
    As a forward-thinking and responsible airport, Heathrow is committed to sustainable growth. There are targets in place to help...
    • Day 1 - Environment and sustainability
    This session explores the ecosystem behind sustainability reporting in large organizations. It addresses the challenges of managing vast and...
    • Day 1 - Environment and sustainability
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    • Day 1 - Environment and sustainability
    Decarbonizing aviation is at the core of Manchester Airports Group (MAG) strategy, both as one of MAG’s seven strategic...
    • Day 1 - Environment and sustainability
    During the presentation, we will discuss the implementation of different types of hydrogen GSE at Schiphol Airport, focusing on...
    • Day 1 - Environment and sustainability
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    • Day 1 - Environment and sustainability
    Airports and nature have a contradictory relationship: they can harm each other, yet restricted human access and natural adaptation...
    • Day 1 - Environment and sustainability
    Aeroporti di Roma is implementing advanced circularity solutions across the entire waste cycle (production, collection and disposal). Key initiatives...
    • Day 1 - Environment and sustainability
    Sustainability experts will discuss how the EU Green Deal initiative support sustainability goals within an airport context. Through this...
    • Day 1 - Environment and sustainability
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    • Day 1 - Environment and sustainability
    Kansai International Airport (KIX) is located on an artificial island reclaimed offshore, and in 2018 it was struck by...
    • Day 1 - Environment and sustainability
    Awareness of the potential impacts of climate events on airport infrastructure keeps growing, with evidence of more frequent and...
    • Day 1 - Environment and sustainability
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Day 1 - Future airports and innovation
 10:00 - 17:15
    • Day 1 - Future airports and innovation
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    • Day 1 - Future airports and innovation
    In a world overflowing with emerging technologies and disruptive startups, the challenge for large organizations is no longer spotting...
    • Day 1 - Future airports and innovation
    The presentation will showcase industry best practices within cruise terminal management, which should be adopted by airports for efficiencies....
    • Day 1 - Future airports and innovation
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    • Day 1 - Future airports and innovation
    In an era where digital platforms know what we want before we do, the aviation industry is racing to...
    • Day 1 - Future airports and innovation
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    • Day 1 - Future airports and innovation
    Airports evolve between the pragmatism of the 'now', the challenges of the 'new' and the promise of the 'next.'...
    • Day 1 - Future airports and innovation
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    • Day 1 - Future airports and innovation
    As the first round of pilots under the Airports for Innovation (A4I) consortium reaches completion, participating airports are sharing...
    • Day 1 - Future airports and innovation
    Airports around the world have undergone a remarkable transformation. Traveler satisfaction has surged to its highest level in a...
    • Day 1 - Future airports and innovation
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    • Day 1 - Future airports and innovation
    As one of the world’s busiest airports, LAX is balancing global connectivity with the need to deliver a seamless,...
    • Day 1 - Future airports and innovation
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    • Day 1 - Future airports and innovation
    Remember your chemistry class? Nuclear energy is a clean and sustainable energy source that generates much-needed power. But how...
    • Day 1 - Future airports and innovation
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Day 1 - Technovation
 10:00 - 17:15
    • Day 1 - Technovation
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    • Day 1 - Technovation
    In this session, we will present the updated innovation strategy of Aena (the world’s largest airport operator by passenger...
    • Day 1 - Technovation
    Join Miami International Airport and technology consultant Introba for a candid and open discussion about digital transformation at one...
    • Day 1 - Technovation
    Airports generate massive data volumes, yet teams struggle to find and analyze information effectively. This case study presents a...
    • Day 1 - Technovation
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    • Day 1 - Technovation
    The open innovation program leads Aeroporti di Roma’s innovation journey by connecting with cutting-edge startups worldwide. It has delivered...
    • Day 1 - Technovation
    Artificial intelligence is transforming every dimension of the passenger journey, from relationship to transaction to experience. By enabling smarter...
    • Day 1 - Technovation
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    • Day 1 - Technovation
    Amsterdam Airport Schiphol is developing a new generation of operational monitoring and control platforms to empower its daily operations...
    • Day 1 - Technovation
    Agentic AI represents the next evolution beyond dashboards and copilots – systems that don’t just generate insights but can...
    • Day 1 - Technovation
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    • Day 1 - Technovation
    Birmingham Airport’s Connected Personal Experiences (CPE) strategy is reshaping how passengers interact with the airport. Unique in its blend...
    • Day 1 - Technovation
    How does one airport turn a federal operational initiative into a signature passenger experience? This chat explores Orlando International...
    • Day 1 - Technovation
    From check-in to takeoff, technology is transforming how passengers move through airports and how teams behind the scenes operate....
    • Day 1 - Technovation
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Day 2 - Airport design, planning and development
 09:00 - 17:15
    • Day 2 - Airport design, planning and development
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    • Day 2 - Airport design, planning and development
    Investment in airports is picking up again, but future growth needs to balance rising passenger demand with long-term resilience...
    • Day 2 - Airport design, planning and development
    Heathrow West Limited’s alternative expansion proposal offers a practical and deliverable plan for the future of Heathrow. Developed with...
    • Day 2 - Airport design, planning and development
    Airline, cargo integrator and developer representatives will showcase how large- and small-scale airport capital improvement programs spur economic development,...
    • Day 2 - Airport design, planning and development
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    • Day 2 - Airport design, planning and development
    Innovation was embedded throughout the delivery of SFO’s Harvey Milk Terminal 1, from design through operations. One year after...
    • Day 2 - Airport design, planning and development
    At PTE 2025, MAG and Pascall+Watson presented the London Stansted expansion concept design to illustrate the promotion of well-being...
    • Day 2 - Airport design, planning and development
    Generational mega projects such as new terminal builds are extremely complex and rife with pitfalls that can derail even...
    • Day 2 - Airport design, planning and development
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    • Day 2 - Airport design, planning and development
    Marseille Provence Airport and Portland International Airport won Unesco’s Prix Versailles World’s Most Beautiful Airports 2025. It was said...
    • Day 2 - Airport design, planning and development
    When embarking on the design for the new 18-gate Terminal C at San Antonio International Airport, the airport challenged...
    • Day 2 - Airport design, planning and development
    Airports use art, branding and digital installations – which are typically separate programs – to enhance the guest experience....
    • Day 2 - Airport design, planning and development
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    • Day 2 - Airport design, planning and development
    Within the 2R and 3R environments of future Heathrow, satellite facilities remain vital – supporting nearly half of all...
    • Day 2 - Airport design, planning and development
    What happens when your airport continues setting enplanement growth records and has already implemented several major capital improvement programs...
    • Day 2 - Airport design, planning and development
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Day 2 - Airport design, planning and development – Middle East and Asia Pacific
 09:00 - 17:15
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
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    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    The recently opened Phnom Penh Airport in Cambodia is testimony to fast-track development of greenfield airports. In this panel...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    In October 2025, Navi Mumbai International Airport (NMIA) was inaugurated by Narendra Modi, the Prime Minister of India. NMIA...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    The presentation outlines the design, planning and development of Manohar International Airport, Goa, built to address the limitations of...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
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    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    Japan Airport Terminal Co. Ltd. launched terminal.0 Haneda, a co-creation incubation center advancing airport R&D. While Haneda Airport trials...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    This presentation explores how Hong Kong International Airport is setting new global benchmarks in passenger experience, operational excellence and...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    This presentation shares Changi's digital transformation journey and talks the audience through how we transform Changi's workforce and processes...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
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    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    Mactan-Cebu International Airport (MCIA), in partnership with Ricondo & Associates, has launched a long-term masterplan to become the Philippines’...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    Airport hub development across Asia Pacific is shifting from volume to value. The Hub Connectivity Index reframes success around...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
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    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    This presentation highlights the competition proposal for the second phase of Tianfu International Airport in Chengdu, featuring a state-of-the-art...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    Expansion doesn't pause operations. But it can make them harder. Gates close. Terminals shrink. Check-in areas get handed to...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
    Noida International Airport in the Indian capital, New Delhi, was developed at a high-speed pace, with less than six...
    • Day 2 - Airport design, planning and development – Middle East and Asia Pacific
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Day 2 - Airport management – leadership and strategy
 09:00 - 17:15
    • Day 2 - Airport management – leadership and strategy
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    • Day 2 - Airport management – leadership and strategy
    Aviation is stepping into one of its most defining decades, where how the industry grows, adapts and maintains trust...
    • Day 2 - Airport management – leadership and strategy
    Discover how visionary leadership transformed an ex-hub airport into a successful origin-and-destination facility and innovation platform, including strategies for...
    • Day 2 - Airport management – leadership and strategy
    As the Greater Toronto Airport Authority (GTAA) expands to meet unprecedented growth, this executive fireside chat will explore the...
    • Day 2 - Airport management – leadership and strategy
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    • Day 2 - Airport management – leadership and strategy
    Private airport concessionaires are driving airside developments for their airport portfolio across the world. From digital innovations to improve...
    • Day 2 - Airport management – leadership and strategy
    During this panel, the synergy between enhancing air connectivity and the supporting island airport infrastructure will be explored by...
    • Day 2 - Airport management – leadership and strategy
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    • Day 2 - Airport management – leadership and strategy
    The global evolution of the aeronautical sector can be seen as an opportunity to transform and enhance airport capabilities...
    • Day 2 - Airport management – leadership and strategy
    Aeropuertos Argentina was established in 1998 to operate 35 national airport terminals. It is part of Corporación América Airports,...
    • Day 2 - Airport management – leadership and strategy
    Airports are under intensifying pressure to deliver more with less: aging infrastructure, and persistent talent gaps are converging...
    • Day 2 - Airport management – leadership and strategy
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    • Day 2 - Airport management – leadership and strategy
    Finavia has survived a double crisis due to Covid-19 and the Ukrainian war, and its strategy has been to...
    • Day 2 - Airport management – leadership and strategy
    Behind every world-class airport experience is a dedicated workforce. As the industry evolves, attracting, developing and retaining talent has...
    • Day 2 - Airport management – leadership and strategy
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Day 2 - Aviation security and facilitation
 09:00 - 17:15
    • Day 2 - Aviation security and facilitation
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    • Day 2 - Aviation security and facilitation
    Pakistan has reevaluated its strategies to address aviation security challenges, focusing on proactive measures and operational efficiency. A central...
    • Day 2 - Aviation security and facilitation
    In regions facing geopolitical tension, airports must balance open connectivity with strong protection for assets, passengers and staff. This...
    • Day 2 - Aviation security and facilitation
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    • Day 2 - Aviation security and facilitation
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    • Day 2 - Aviation security and facilitation
    Hybrid threats to airports are evolving. From activist disruptions in recent years to drone-related air traffic closures, impacting cyberattacks...
    • Day 2 - Aviation security and facilitation
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    • Day 2 - Aviation security and facilitation
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    • Day 2 - Aviation security and facilitation
    Airports and airlines experience numerous challenges in connection with major events. Among those is the coordination of security...
    • Day 2 - Aviation security and facilitation
    The presentation will discuss an innovative Horizon Europe ID project to improve security through a portfolio of linked high-TRL...
    • Day 2 - Aviation security and facilitation
    The presentation will discuss leveraging technology and biometrics to enable a self-service concept to transform the airport pass application...
    • Day 2 - Aviation security and facilitation
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    • Day 2 - Aviation security and facilitation
    How can law enforcement agencies and security work together to reduce the impact from disruptive behavior, terrorism and criminal...
    • Day 2 - Aviation security and facilitation
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    • Day 2 - Aviation security and facilitation
    Testing and evaluation (T&E) are essential to ensuring security equipment is effective, reliable and ready for deployment. Today, the...
    • Day 2 - Aviation security and facilitation
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Day 2 - Barrier-free and inclusive travel
 09:00 - 13:00
    • Day 2 - Barrier-free and inclusive travel
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    • Day 2 - Barrier-free and inclusive travel
    Fraport and Sittig Technologies present their joint Bluetooth Auracast pilot project at Frankfurt Airport – the first airport in...
    • Day 2 - Barrier-free and inclusive travel
    This session presents the pilot of an autonomous, end-to-end wheelchair service for passengers with reduced mobility at Frankfurt Airport....
    • Day 2 - Barrier-free and inclusive travel
    This panel explores how three airports in central and Latin America have engaged communities and delivered more accessible and...
    • Day 2 - Barrier-free and inclusive travel
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    • Day 2 - Barrier-free and inclusive travel
    This presentation will provide an introduction to neurodiversity, its impact on the senses and differences in sensory processing. It...
    • Day 2 - Barrier-free and inclusive travel
    The challenge is in developing a systematic approach toward how accessibility is undertaken on a practical level. To prevent...
    • Day 2 - Barrier-free and inclusive travel
    San Antonio International Airport is committed to becoming a barrier-free airport through an inclusive, forward-thinking terminal design. In partnership...
    • Day 2 - Barrier-free and inclusive travel
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    • Day 2 - Barrier-free and inclusive travel
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Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
 09:00 - 17:15
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
    Pittsburgh International Airport has a long tradition of innovation, having been the first airport in the United States to...
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
    Retail concepts in airports, and in our industry in general, have remained largely unchanged for a long time. Yes,...
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
    Julian Jäger, the CEO of Vienna Airport, reflects on his role and the airport’s key milestones, while sharing insights...
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
    London Heathrow, one of the world’s most iconic airports, is leading the way in redefining commercial partnerships through the...
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
    Brazil’s airport concession program has attracted global operators, driving major investments in safety and capacity. The Brazilian case shows...
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
    The presentation highlights the crucial collaboration between Port Polska’s commercial team and project partners in shaping forward-thinking retail and...
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
    Travel retail has evolved into a true destination – an immersive, editorialized space where travelers engage, discover and connect...
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
    Do you want to create a bold new concession program that reflects the character of your city? Concession redevelopment...
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
    During JFK Terminal 4's transformation, JFKIAT has launched the T4 North Star, a strategic vision designed to elevate the...
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
    Airport lounges are now strategic platforms shaping guest experience, signalling brand value, and driving commercial returns. This session explores...
    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
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    • Day 2 - Commercial revenue – planning, optimising and managing non-aero activities
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Day 2 - Customer experience
 13:30 - 17:15
    • Day 2 - Customer experience
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    • Day 2 - Customer experience
    As airports evolve from transit points to holistic experience hubs, personalization becomes the new language of hospitality. This session...
    • Day 2 - Customer experience
    Passenger experience is at the heart of modern airport operations. While events are not the main act, they play...
    • Day 2 - Customer experience
    Airports today are transforming the passenger experience through customized 'voice of the customer' toolkits that blend cutting-edge AI with...
    • Day 2 - Customer experience
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    • Day 2 - Customer experience
    Bologna Airport is transforming its customer service, traditionally managed via InfoPoints and basic digital channels, which faced delays and...
    • Day 2 - Customer experience
    Brussels Airport’s travel planner turns flight intent into a dynamic, personalized journey plan, guiding passengers from 90 days before...
    • Day 2 - Customer experience
    As airports race to digitalize the passenger journey – through apps, websites QR codes and real-time updates – one...
    • Day 2 - Customer experience
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Day 2 - Environment and sustainability
 09:00 - 17:15
    • Day 2 - Environment and sustainability
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    • Day 2 - Environment and sustainability
    As airports commit to net zero carbon targets, future planning increasingly depends on assumptions about the performance of emerging...
    • Day 2 - Environment and sustainability
    A new generation of airports is redefining aviation through sustainable, human-centered, resilient design. Salerno, Vilnius and Schiphol showcase this...
    • Day 2 - Environment and sustainability
    This panel brings together ACI Europe, SEA Milan Airport, Brussels Airport and To70 to explore the ongoing use and...
    • Day 2 - Environment and sustainability
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    • Day 2 - Environment and sustainability
    The Royal Schiphol Group, in cooperation with KPMG and Naturalis, defined a transition plan to enhance resilience, biodiversity and...
    • Day 2 - Environment and sustainability
    PFAS ('forever chemicals') have been under discussion and assessment for some time but have gained new attention recently. However,...
    • Day 2 - Environment and sustainability
    The presentation will showcase how sustainability has been seamlessly integrated across design, construction and operations, addressing not only environmental...
    • Day 2 - Environment and sustainability
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    • Day 2 - Environment and sustainability
    Two major aviation industry blackouts taught PIT that energy resilience isn’t optional—it’s essential business strategy. PIT responded by building...
    • Day 2 - Environment and sustainability
    We must consider the airport not as an isolated entity but instead as a vital piece for the well-being...
    • Day 2 - Environment and sustainability
    As airports strive to decarbonize and reduce waste, the convergence of AI, data and circular economy principles is transforming...
    • Day 2 - Environment and sustainability
    ...
    • Day 2 - Environment and sustainability
    Changi Airport Group is advancing strategies to mitigate emissions and adapt to climate risks while ensuring operational excellence. This...
    • Day 2 - Environment and sustainability
    A flash flood caused by an intense rainfall event in 2021 affected MXP Airport. This triggered the planning of...
    • Day 2 - Environment and sustainability
    From North America to Europe and Australia there is a trend to develop airport facilities with maximum capacity and...
    • Day 2 - Environment and sustainability
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Day 2 - Future mobility – AAM, UAM and vertiports
 09:00 - 17:15
    • Day 2 - Future mobility – AAM, UAM and vertiports
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    • Day 2 - Future mobility – AAM, UAM and vertiports
    The presentation introduces the VCTM framework. It focuses on integrating vertiport operations into U-space through collaborative processes, automation and...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    The presentation will provide information on advance air mobility infrastructure requirements, including various types of landing sites and associated...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    Advanced air mobility has attracted US$6bn in investment. The aircraft fly. The companies cannot survive. This session presents a...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    ...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    Advanced air mobility (AAM) will reshape how passengers access airports and how regions coordinate airspace, electrification and multimodal connections....
    • Day 2 - Future mobility – AAM, UAM and vertiports
    This presentation introduces VBM-AI, Urban-Air Port’s AI-powered vertiport business modeler, designed to accelerate the commercial adoption of advanced air...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    The presentation provides an overview of the methodology for integrating UAM and AAM infrastructures into existing systems at local...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    Advanced air mobility (AAM) is moving from vision to implementation, raising fundamental questions for airports, regions and transportation authorities...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    ...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    Advanced air mobility presents considerable potential opportunities for London but also particular challenges, not to mention the complexities arising...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    Advanced Air Mobility is already delivering value beyond passenger transport, particularly through drone and VTOL-enabled services operating in and...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    ...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    This presentation will explain how AAM is a branch of aviation that requires out-of-the-box thinking, wider collaborations and a...
    • Day 2 - Future mobility – AAM, UAM and vertiports
    As AAM transitions from concept and into the aviation ecosystem, understanding the market potential is essential. This session explores...
    • Day 2 - Future mobility – AAM, UAM and vertiports
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    • Day 2 - Future mobility – AAM, UAM and vertiports
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Day 2 - Technovation
 09:00 - 17:15
    • Day 2 - Technovation
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    • Day 2 - Technovation
    Airports are becoming intelligent, adaptive systems. This panel brings together digital and development leaders from major global hubs to...
    • Day 2 - Technovation
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    • Day 2 - Technovation
    Passenger flow management systems (PFMS) have transformed how airports plan, operate and deliver seamless passenger journeys. However, most of...
    • Day 2 - Technovation
    Replacing an airport operational database (AODB) is like performing open-heart surgery on a living organism. At Geneva Airport, we...
    • Day 2 - Technovation
    ...
    • Day 2 - Technovation
    Successful passenger journeys are anchored in robust scheduling, coordinated flow management and resilient operations. The integration of advanced technology...
    • Day 2 - Technovation
    This panel explores how Vancouver Airport, Menzies Aviation and a major airline use AI-driven insights to improve aircraft turnaround...
    • Day 2 - Technovation
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    • Day 2 - Technovation
    The presentation will discuss how AI-powered solutions are transforming real-time data collection and analysis at airports to improve operational...
    • Day 2 - Technovation
    We want to revolutionize ground operations, shifting from manual, labor-intensive processes to fully automated, smart ramp solutions. Embracing robotics,...
    • Day 2 - Technovation
    Salzburg Airport is taking a structured approach to preparing for the digital future. As part of its digital transformation...
    • Day 2 - Technovation
    ...
    • Day 2 - Technovation
    IAG and NLMTD (Unlimited) will present the successful Smart Ramp program. This cooperation between IAG, KLM, ANA, Schiphol Airport,...
    • Day 2 - Technovation
    In the fast-moving world of aviation operations, knowing exactly where something is – and how it’s performing – can...
    • Day 2 - Technovation
    A deep dive into how Changi International Airport (SIN) uses advanced simulation technology for its operations, including its extensive...
    • Day 2 - Technovation
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Day 3 - Airport capacity and flexibility
 09:00 - 13:30
    • Day 3 - Airport capacity and flexibility
    ...
    • Day 3 - Airport capacity and flexibility
    While most airports create their airport operation plan (AOP) on D-1, we start 180 days in advance. Each day,...
    • Day 3 - Airport capacity and flexibility
    Athens International Airport (AIA) is responding to the surge in passenger volumes – currently +30% above pre-Covid levels –...
    • Day 3 - Airport capacity and flexibility
    Learn more about Swedavia's early initiatives and tests doing off-airport bag drop, today's airport train bag-drop service and our...
    • Day 3 - Airport capacity and flexibility
    Airlines are driving change in common-use infrastructure, seeking greater value by rethinking ground crew roles. Instead of being tied...
    • Day 3 - Airport capacity and flexibility
    The future of airports lies in designing intelligent, inclusive and sustainable gateways that seamlessly connect people, technology and communities....
    • Day 3 - Airport capacity and flexibility
    ...
    • Day 3 - Airport capacity and flexibility
    In 2022, after 50 years of safeguarding, Dublin Airport delivered Europe's newest full-length runway. Construction progressed through the challenges...
    • Day 3 - Airport capacity and flexibility
    Airports in world cities play a unique role at the top of our global aviation infrastructure. In cities with...
    • Day 3 - Airport capacity and flexibility
    After eight years operating, Blaise Diagne Airport is facing various challenges. The passenger experience at peak hours is not...
    • Day 3 - Airport capacity and flexibility
    Airports are constantly growing. However, we constantly face space and budget constraints, requiring creative and flexible solutions. At Brussels...
    • Day 3 - Airport capacity and flexibility
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    • Day 3 - Airport capacity and flexibility
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Day 3 - Airport design, planning and development
 09:00 - 13:30
    • Day 3 - Airport design, planning and development
    ...
    • Day 3 - Airport design, planning and development
    In August 2025, the updated ICAO Annex 14 Vol. 1 officially came into effect, introducing a transformative approach to obstacle...
    • Day 3 - Airport design, planning and development
    As aviation races toward electrification, autonomy and AI-driven operations, power becomes the new runway. The exponential demand for electricity,...
    • Day 3 - Airport design, planning and development
    The presentation will discuss the expansion of Terminal 1 at Munich Airport by 90,000m² in the non-Schengen area with...
    • Day 3 - Airport design, planning and development
    ...
    • Day 3 - Airport design, planning and development
    N’Djili International Airport in Kinshasa is undergoing a redevelopment triggered by private Congolese investor InfraRose. It involves a new...
    • Day 3 - Airport design, planning and development
    Greenland is undergoing a major transformation of its aviation network, with new international airports in Nuuk and Ilulissat and...
    • Day 3 - Airport design, planning and development
    As one of the biggest airport expansion projects in Europe, the all-new Terminal 3 will be inaugurated at Frankfurt...
    • Day 3 - Airport design, planning and development
    First and last terminal impressions are heavily influenced by landside traffic conditions. For airports, these touchpoints are tested by...
    • Day 3 - Airport design, planning and development
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    • Day 3 - Airport design, planning and development
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Day 3 - Airport facilities management
 09:00 - 13:30
    • Day 3 - Airport facilities management
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    • Day 3 - Airport facilities management
    Aéroports de Montréal (ADM) has undertaken a detailed exercise to phase its projects at airside with minimal impact on...
    • Day 3 - Airport facilities management
    Arup and JFK T4 IAT are collaborating to extend the terminal’s useful life. The project includes a visual condition...
    • Day 3 - Airport facilities management
    This session explores how autonomous docking and integrated gate control platforms are redefining operational efficiency at major airports. Attendees...
    • Day 3 - Airport facilities management
    FM trends look simple – but how do they play out? Two early-career professionals offer a fresh Gen Z...
    • Day 3 - Airport facilities management
    ...
    • Day 3 - Airport facilities management
    Demographic shifts are placing unprecedented pressure on airport facility management teams worldwide: shrinking pools of qualified professionals coincide with...
    • Day 3 - Airport facilities management
    The presentation will cover the development of a virtual environment for training Aena staff (firefighters, maintenance and signalers) using...
    • Day 3 - Airport facilities management
    The Internet of Things opens up new potential – but what is economically attractive and how does a large...
    • Day 3 - Airport facilities management
    During this presentation, Schiphol and Deerns will outline Schiphol Airport's journey to electrify its apron in response to growing...
    • Day 3 - Airport facilities management
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Day 3 - Barrier-free and inclusive travel
 09:00 - 13:30
    • Day 3 - Barrier-free and inclusive travel
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    • Day 3 - Barrier-free and inclusive travel
    In this panel discussion with leading architects Foster + Partners, inclusive design consultants from Mima, and the KSIA client...
    • Day 3 - Barrier-free and inclusive travel
    Accessibility in air transportation goes beyond assisting passengers with disabilities or improving airport infrastructure. It results from the integration...
    • Day 3 - Barrier-free and inclusive travel
    ...
    • Day 3 - Barrier-free and inclusive travel
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    • Day 3 - Barrier-free and inclusive travel
    Join this panel to learn more from disabled people about their experiences traveling through air, the challenges they face...
    • Day 3 - Barrier-free and inclusive travel
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    • Day 3 - Barrier-free and inclusive travel
    This panel brings together Miami International Airport and Air Canada to highlight the interconnectedness of delivering positive accessibility outcomes...
    • Day 3 - Barrier-free and inclusive travel
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    • Day 3 - Barrier-free and inclusive travel
    Many airports, large and small, in the US are engaged in a friendly race to claim the title of...
    • Day 3 - Barrier-free and inclusive travel
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    • Day 3 - Barrier-free and inclusive travel
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Day 3 - Beyond the dashboard: Data strategy and culture
 09:00 - 13:30
    • Day 3 - Beyond the dashboard: Data strategy and culture
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    • Day 3 - Beyond the dashboard: Data strategy and culture
    In 2024, Copenhagen Airport embarked on a bold journey to become truly data driven. From a small internal team...
    • Day 3 - Beyond the dashboard: Data strategy and culture
    The presentation offers insight into how Avinor established data and AI, not solely by relying on standard frameworks but...
    • Day 3 - Beyond the dashboard: Data strategy and culture
    Innovation does not simply happen – it requires change, perseverance and people who push ideas forward despite hurdles. In...
    • Day 3 - Beyond the dashboard: Data strategy and culture
    AI is revolutionizing airports, creating exciting new opportunities. But to truly realize AI’s full potential, it’s essential to involve...
    • Day 3 - Beyond the dashboard: Data strategy and culture
    ...
    • Day 3 - Beyond the dashboard: Data strategy and culture
    This panel examines how airports of different sizes, from regional to major international hubs, can establish effective data governance...
    • Day 3 - Beyond the dashboard: Data strategy and culture
    ...
    • Day 3 - Beyond the dashboard: Data strategy and culture
    The New Terminal One at JFK has the advantage of being able to implement new technology without having to...
    • Day 3 - Beyond the dashboard: Data strategy and culture
    As airports embrace digital transformation, the biggest risks often hide in the smallest print or lack of it. This...
    • Day 3 - Beyond the dashboard: Data strategy and culture
    ...
Day 3 - Customer and workforce experience
 09:00 - 13:30
    • Day 3 - Customer and workforce experience
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    • Day 3 - Customer and workforce experience
    Redevelopment is inevitable, but disruption doesn’t have to be. This presentation outlines a strategic framework for navigating airport redevelopment...
    • Day 3 - Customer and workforce experience
    CLEvolution is more than a campaign; it’s a strategic tool designed to guide Cleveland Hopkins International Airport through its...
    • Day 3 - Customer and workforce experience
    In 2025, Heathrow broke many records, including the World's Most Connected Airport (OAG) and the first airport in Europe...
    • Day 3 - Customer and workforce experience
    Pittsburgh International Airport’s new terminal introduced one of the first in-house service design practices at a US airport, uniting...
    • Day 3 - Customer and workforce experience
    ...
    • Day 3 - Customer and workforce experience
    This fireside chat will explore how the CVG Airport Authority and the Kentucky Chamber Foundation are addressing workforce challenges...
    • Day 3 - Customer and workforce experience
    Airports are stressful places for travelers. Customers depend on the airport to solve problems and provide answers. Airport operators...
    • Day 3 - Customer and workforce experience
    How do airports scale innovation and AI readiness across the entire organization? This session will distill DFW Airport’s award-winning...
    • Day 3 - Customer and workforce experience
    Operational excellence at airports requires consistency, resilience and adaptability across diverse teams. Integration of young generations in an expert...
    • Day 3 - Customer and workforce experience
    ...
    • Day 3 - Customer and workforce experience
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Day 3 - Digital identity and wallets in travel
 09:00 - 13:30
    • Day 3 - Digital identity and wallets in travel
    ...
    • Day 3 - Digital identity and wallets in travel
    As aviation enters a new era, identity is becoming the vital link between people, process and technology. This panel...
    • Day 3 - Digital identity and wallets in travel
    Marseille Airport meets the challenge of making the traveler journey smoother and safer by using biometrics. The solution is...
    • Day 3 - Digital identity and wallets in travel
    How do you design a digital identity system that serves millions – securely, ethically and at scale? This session...
    • Day 3 - Digital identity and wallets in travel
    Cross-border travel is founded upon the use of trusted data derived from internationally developed identity and travel documents. Efforts...
    • Day 3 - Digital identity and wallets in travel
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    • Day 3 - Digital identity and wallets in travel
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    • Day 3 - Digital identity and wallets in travel
    This presentation will cover challenges with European border management; interoperability architecture; the European Travel Information and Authorisation System (ETIAS);...
    • Day 3 - Digital identity and wallets in travel
    This presentation explores how Air Transat and Aéroports de Montréal use digital identity to simplify and secure travel. Passengers...
    • Day 3 - Digital identity and wallets in travel
    Since October 2025, the second wave of LSPs to test EUDI wallets has been launched. Among them, APTITUDE (led...
    • Day 3 - Digital identity and wallets in travel
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    • Day 3 - Digital identity and wallets in travel
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    • Day 3 - Digital identity and wallets in travel
    What will the wallet bring for travel and passenger...
    • Day 3 - Digital identity and wallets in travel
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Day 3 - Technovation
 09:00 - 13:30
    • Day 3 - Technovation
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    • Day 3 - Technovation
    As part of Fraport’s Cargo Masterplan, Frankfurt Airport is transforming its cargo data landscape to achieve end-to-end transparency and...
    • Day 3 - Technovation
    Schiphol is one of the busiest airports in Europe, both in passenger numbers and freight tonnage. Operating within a...
    • Day 3 - Technovation
    What if your airport could think – not just about itself but about everyone it works with? At Munich...
    • Day 3 - Technovation
    The session highlights the long overdue shift away from legacy teletype baggage messaging toward a modern, more capable communication...
    • Day 3 - Technovation
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    • Day 3 - Technovation
    The BOOST collaboration program (Schiphol, Heathrow, Avinor, Incheon and Brussels Airport) is making a serious impact in the baggage...
    • Day 3 - Technovation
    The PRELUDE project, conducted within Eurocontrol’s Air Transport Innovation Network (EATIN), investigates data-driven approaches to enhance the passenger experience...
    • Day 3 - Technovation
    We know technology advances such as robotics and AI are transforming the baggage experience. However, the challenge airports around...
    • Day 3 - Technovation
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    • Day 3 - Technovation
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