Victor Sánchez
service and experience director,
EL Dorado International Airport/Opain
Victor is the director of experience and service at El Dorado International Airport in Bogotá, Colombia. He leads initiatives that enhance passenger experience through innovation, accessibility and service excellence. With a strong background in airport management and customer experience strategy, he has implemented projects to improve satisfaction and operational quality.
Personal fact:
Outside of work, Victor is passionate about specialty coffee, exploring diverse brewing techniques and aromatic profiles.
