James von der Fecht
Product Director,
Manchester Airport Group (MAG)
James is an experienced aviation and product leader with over 18 years’ experience across customer, operational and planning roles in both airlines and airports. As the Customer & Revenue Product Director at Manchester Airport Group, he drives digital transformation, innovation and operational improvement across physical and digital touchpoints. Prior to MAG, he spent 10 years in planning and commercial roles at British Airways. Outside of work, James is a keen DIY enthusiast and cyclist.
Sessions
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18-Mar-2026Room 10Panel discussion: Do passengers actually care about airports' digital channels?
