Enrique Gonzalez Serrano
head of applied innovation,
AENA
Enrique is a technology enthusiast with a strong background in innovation and customer service.He leads the applied innovation division at Aena, overseeing new technology deployments and innovation monitoring. Previously, he improved user satisfaction as head of company and user services at Madrid Airport. His career began as an IT technician and systems developer at Indra Sistemas. He holds specializations in big data, agile methodologies and customer centricity, and has a master’s in IT management.
Sessions
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10-Apr-2025N106Technology to boost airport management
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