March 17, 18 & 19, 2026
ExCeL London, UK

Speakers

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Delfine Ong - Changi Airport Group Singapore

Delfine Ong

general manager, experience creation, airport operations services, Changi Airport Group Singapore
Delfine Ong has been with Changi Airport for the past 10 years and currently heads the experience creation department. Her team is dedicated to crafting unforgettable experiences for travelers through innovative and captivating projects like the mesmerizing Wonderfall and the playful Chandelier. Balancing creativity with practicality, Ong and her team constantly strive to redefine airport experiences, as exemplified by their transformative project turning Terminal 4 into a go-kart track during the pandemic.
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