Belinda Jain
vice president - customer experience and commercial,
JFKIAT
Belinda is vice president for customer experience and commercial at JFKIAT, the operator of Terminal 4 at JFK International Airport. With more than 20 years of experience, she leads customer experience strategy and non-aviation revenues, delivering world-class retail, dining and passenger services rooted in a New York sense of place. Jain is at the forefront of T4’s US$1.5bn transformation and the T4 North Star, JFKIAT’s strategic vision reimagining the future terminal experience.
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