Anna Björk Bjarnadóttir
chief service and operations officer,
Isavia - KEF Airport
Anna Björk leads operations at Keflavík Airport, Iceland’s main gateway and transatlantic hub. She oversees airfield operations, ARFF, ATS services, airport security, passenger service and APOC, driving excellence across a team of 600+. With 25+ years in aviation, IT and telecom, Anna has deep expertise in strategy, operations and CX. A seasoned executive, consultant and startup mentor, she is passionate about culture, innovation, customer experience and sustainable growth in aviation.
