The last mile of seamless travel
18 Mar 2026
PTE Live - Day 2
Seamless travel is no longer about adding more steps – it is about completing the last mile: turning identity, eligibility and payment into a single tap at the right moment. We present a 'ready-to-travel' approach that starts at home with remote identity verification and the issuance of interoperable digital credentials, including ICAO DTC Type 1 and verifiable credentials held in an identity wallet. We explore how selective disclosure, consent and biometric authentication can streamline key airport touchpoints, such as bag drop, security, lounge access, queue management and boarding. The result: a frictionless, compliant journey that improves the passenger experience and operational efficiency.
