AI is revolutionizing airports, creating exciting new opportunities. But to truly realize AI’s full potential, it’s essential to involve everyone in the journey: transformation is not just about adopting new tools, but about engaging and empowering employees at every level and department to help shape the aviation of tomorrow. Only when people feel included will they recognize valuable opportunities and contribute innovative ideas. This presentation explores how an inclusive AI approach leads to stronger teams, better solutions and future-ready airports. Discover strategies to build trust, inspire engagement and turn AI-driven change into a shared opportunity for frontline and office staff alike.

• AI’s impact goes beyond technology: the true transformation lies in cultural change and empowering people, not just deploying new tools
• Employee engagement builds trust: actively involving staff at all levels increases acceptance and trust in AI-driven changes
• Learning from success stories: the audience will discover real-life examples of how Frankfurt Airport approaches change and successfully implements AI