From check-in to takeoff, technology is transforming how passengers move through airports and how teams behind the scenes operate. United Airlines will share insights from its expanding use of biometric and digital identity solutions, including lessons learned from early deployments and partnerships across the US. Hear how touchless processes are improving the travel experience, driving efficiency and setting the stage for a more seamless, data-driven airport journey. The discussion will highlight customer adoption, collaboration with government partners, what’s next as technology becomes central to aviation operations, and how these innovations are shaping the airports of the future.

• Understand how biometric and digital identity technologies enhance security and efficiency at every airport touchpoint
• Learn operational and strategic insights from United’s nationwide rollout of touchless passenger processing systems
• Explore how technology-driven processes reduce wait times, improve satisfaction and optimize resource allocation
• Understand how digital transformation is reshaping workforce deployment, passenger flow and airport design strategies
• See how collaboration between airlines, government and technology partners drives scalable innovation in aviation