March 17-19, 2026
Excel London, UK

Passenger Terminal CONFERENCE

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The journey toward a data-driven airport: from legacy to intelligence

19 Mar 2026
Room 17
Day 3 - Beyond the dashboard: Data strategy and culture
In 2024, Copenhagen Airport embarked on a bold journey to become truly data driven. From a small internal team to a growing central data function, we’ve upgraded our tech stack, launched initiatives in data literacy and governance, and laid the foundation for scalable AI. This talk shares our strategic transformation – how we’re improving data quality, empowering colleagues and adapting to emerging technologies. We’ll close with a real-world use case: our waiting time solution, where real-time sensor data helps dynamically staff security lanes. Proof that data isn’t just for dashboards, it’s for decisions.
  • Hear about Copenhagen Airport's ambitious journey to become truly data driven
  • Learn how legacy tech is being replaced while eliminating technical debt
  • Discover how much of data transformation is actually about people (culture, adoption and enablement)
  • Understand where we are on the journey, and why we're not done yet
  • Explore a real-time use case that connects data directly to operations
Speakers
Tenna Ørum Kristensen, director - data and AI - Copenhagen Airports