The session highlights the long overdue shift away from legacy teletype baggage messaging toward modern, more capable communication system, emphasizing how this transition will reshape baggage operations and enhance the passenger experience. The session will explore what this change means operationally, outlining the benefits in cost savings, data security, modernization, and fraud prevention, while underscoring why industry wide collaboration is essential. It will make the case that baggage operations must evolve and standardize to stay aligned with broader innovation initiatives across the travel journey. Baggage Community initiative will also be presented, showcasing its value to the global baggage community.

• The case for the transformation in baggage operations?
• What the transition means for the main stakeholders in the baggage ecosystem?
• The role of the IATA Baggage Community System and its key capabilities to accelerate the transition from legacy to modern.