In 2025 Schiphol reopened Lounge 1, the biggest lounge area (24,000m2) in the terminal, with the objective of accommodating the growing number of travelers in an efficient way while improving the overall passenger experience. We share the background from an operational and a commercial point of view, including best practices and opportunities for further improvement.

• Key facts on Schiphol's Lounge 1
• The background of the redevelopment of Lounge 1
• An overview of the project itself and the key decisions that were taken
• The best practices from the redevelopment
• Opportunities for further improvement from the redevelopment