March 17-19, 2026
Excel London, UK

Passenger Terminal CONFERENCE

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Panel discussion: The future of identity in aviation – people, process and trust

19 Mar 2026
12
Day 3 - Digital identity and wallets in travel
As aviation enters a new era, identity is becoming the vital link between people, process and technology. This panel explores how digital identity is evolving to meet the growing demands of global mobility, operational efficiency and passenger empowerment. Panelists will share insights from real-world deployments, highlighting the strategic role of identity in enabling secure, seamless travel. Topics include scaling biometric systems across diverse airport environments, human factors influencing adoption and trust, and the capabilities future-ready identity systems must deliver. Attendees will gain a forward-looking perspective on how identity will shape the passenger journey – from curb to gate and beyond.
  • The strategic role of identity in enabling secure, seamless travel
  • How biometric systems are scaled across diverse airport environments
  • Human factors influencing adoption and trust
  • What future-ready identity systems must deliver to support security and experience
Chairperson
Ernest Eustace, associate director - cyber enterprise architecture - Greater Toronto Airports Authority
Speakers
Matt Cornelius, Executive Vice President - Airports Council International - North America
Robert Sutton, director - solution enablement, aviation - HID

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