March 17-19, 2026
Excel London, UK

Passenger Terminal CONFERENCE

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Panel discussion: Rewiring airport operations for a digital, performance-driven future

18 Mar 2026
Room 14
Day 2 - Technovation
Airports are becoming intelligent, adaptive systems. This panel brings together digital and development leaders from major global hubs to explore how AI, automation and data are reshaping airport operations. From asset performance and predictive maintenance to gate allocation and passenger flow, digital tools are enabling faster, more resilient and more efficient decisions. But this shift is not just about technology – it requires rethinking the operating model and building the capabilities, partnerships and governance to unlock real value. Join this conversation on how leading airports are accelerating digital transformation and creating long-term impact across performance, experience and growth.
  • Where digital and AI are delivering the greatest impact in airport operations and asset performance
  • How to evolve from siloed pilots to integrated, insight-driven operating systems
  • Why operational performance and passenger experience increasingly depend on digital enablement
  • How intelligent maintenance is transforming capital planning and total cost of ownership
  • What airports need to unlock digital value across business models, capabilities and leadership systems
Chairperson
Amir Ganaba, managing director and partner - Boston Consulting Group
Speakers
Lennert l'Amie, CIO - Royal Schiphol Group
Michael Christensen, assistant general manager – chief airport development officer - Los Angeles World Airports
Mohamed Charkas, executive vice president chief infrastructure & development officer - Dallas Fort Worth International Airport