Behind every world-class airport experience is a dedicated workforce. As the industry evolves, attracting, developing and retaining talent has become mission critical. This fast-paced session brings together industry leaders who are rethinking how to engage future talent, grow internal capabilities and build long-term career pathways. From community outreach and training innovation to employee experience and retention strategies, panelists share what’s working today – and what’s next. Join us to explore how airports and their business partners are turning workforce challenges into opportunities for transformation, resilience and shared success.

• Examine how airports and business partners are redefining outreach to inspire the next generation of talent
• See how workforce strategy directly shapes business, operational and passenger outcomes
• Learn how education, apprenticeships and experiential training drive skill growth
• Explore ways to strengthen engagement, belonging and retention in dynamic operations
• Take home actionable insights from organizations leading the way in workforce innovation