London Gatwick’s North Terminal International Departure Lounge expansion reimagines the passenger experience through an extension delivered in a live environment. In collaboration with Nordic Office of Architecture and The Design Solution (TDS), we’re creating future‑ready spaces that prioritize comfort, ambience and dwell optimization while enabling flexible future expansion. Our session explores mood‑based zoning, retail and F&B integration, inclusive facilities and sustainable design principles. We’ll share how simulation‑driven planning informs flow and dwell strategies, alongside adaptable layouts that anticipate evolving passenger needs. Attendees will gain actionable insights into shaping lounges that maximize dwell time and deliver an elevated, stress‑free experience.

• Explore strategies for integrating retail and F&B to optimize dwell time and spend
• Understand how mood zones and ambience shape passenger comfort and behavior
• Learn design principles for inclusive and futureproofed passenger spaces