Demographic shifts are placing unprecedented pressure on airport facility management teams worldwide: shrinking pools of qualified professionals coincide with rising technical complexity across airport assets and operations. At the same time, rapid technological advancements from automation and IoT to digital twins and AI-enabled maintenance are redefining the skillsets required across all FM roles. This panel explores how airports can strategically evolve their FM organizations to remain resilient in a highly competitive labor market. It examines how existing workforces can be upskilled, empowered, and actively engaged in shaping technological transformation. At the same time, the discussion highlights how modern tools, mobile solutions, integrated data platforms, and predictive technologies can help mitigate the effects of staff shortages. International airport leaders will share practical insights, successful transformation approaches, and leadership lessons on how to combine demographic and technological strategies to build future-proof FM organizations.

• Understand how demographic change reshapes workforce needs in FM, and which strategic measures airports are implementing to remain operationally strong despite a declining talent pipeline
• Learn how technology can effectively offset labor shortages, through automation, IoT, digital twins, mobile maintenance solutions, and AI-supported planning and execution
• Gain clarity on the competencies the FM workforce of the future requires, and how targeted upskilling, digital enablement, and modern learning formats can be embedded successfully
• Recognize how leadership, culture, and change management determine the success of technological transformation, especially in diverse workforces spanning multiple generations
• Explore international best-practice examples demonstrating how airports integrate demographic and technological strategies to create more resilient, efficient, and attractive FM organizations