Advanced Air Mobility is already delivering value beyond passenger transport, particularly through drone and VTOL-enabled services operating in and around cities and airports. This panel explores how non-passenger AAM applications—such as urban logistics, airport operations, surveillance and emergency response—can be deployed safely, securely and with public trust. Drawing on perspectives from city authorities, cargo innovators, airport operators and policy/regulation makers, the discussion will address public acceptance, safety and security risks, regulatory readiness and the integration of air and ground transport systems. The panel will focus on how AAM can scale responsibly in dense urban environments while delivering tangible societal and economic benefits.

• Public trust and community buy-in are decisive factors for deploying AAM services in populated areas, and must be addressed as early as technology and regulation.
• Drones and VTOL cargo services have the potential to fundamentally reshape urban and regional logistics through faster, cleaner and more resilient point-to-point operations.
• Airports face a dual challenge with drones: mitigating safety and security risks while unlocking operational benefits through trusted, in-house drone use cases.
• Effective AAM deployment beyond passengers depends on the seamless integration of air operations with ground transport, logistics systems and emergency services
• Clear regulatory frameworks, informed by real-world operations and stakeholder engagement, are essential to scale non passenger AAM safely and proportionately.