Auckland Airport is undergoing the most ambitious infrastructure transformations in its history. With a masterplan that includes significant apron and terminal expansion, the airport must continue to serve the same number of passengers while operating with 20% less capacity during the transition phase. This session will explore how Auckland Airport is navigating this challenge through a strategic approach to technology deployment and vendor partnerships. Speakers will share how the airport’s new airport operations system and passenger flow system form the data foundation of a unified operational ecosystem, enabling smarter, more proactive decision-making across the terminal.

• The power of lidar; how granular insight into micro-moments of flow and processing can increase security throughput
• Tackling space limitations; using live forecasts to optimize resource allocation and capacity at check-in, security, border control, gates and baggage reclaim
• Connecting flight and passenger systems improves decision-making, increases resilience and enables more proactive, coordinated airport operations
• Lessons learned from aligning technology strategy with long-term infrastructure goals