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March 17-19, 2026
Excel London, UK

DELEGATE REGISTRATION

VISITOR REGISTRATION

March 17-19, 2026
Excel London, UK

DELEGATE REGISTRATION

VISITOR REGISTRATION

Passenger Terminal CONFERENCE

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Introduction by Conference Chairs

19 Mar 2026
Room 10
Day 3 - Customer and workforce experience

Speakers
Claire Donnellan, director - Customer Centric Consulting
Jerry Angrave, customer experience director - Empathyce

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