March 17-19, 2026
Excel London, UK

Passenger Terminal CONFERENCE

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Growing together: a validated cross-partner framework for data-driven airport operations

17 Mar 2026
Room 12
Day 1 - Airside management and operations
The vision 'Zurich – the most integrative airport system in Europe by 2030' drives stronger coordination and efficiency across all system partners. A cross-partner situational awareness platform is being developed to enhance collaboration and provide a shared, real-time view of airport operations. Supported by its underlying cloud data platform and agile working methods, an innovative cross-partner framework was established, enabling continuous development in line with the vision. Together, these initiatives establish a validated framework for data-driven, predictive, collaborative airport operations, empowering Zurich Airport to continuously optimize performance, transparency and common decision-making across all operational stakeholders.
  • Start small, break down to the minimum: small, focused steps enable quick wins, reduce risk and build engagement. Fast learning supports scalable success
  • Keep operations engaged: active collaboration and clear wins build trust, ownership and lasting motivation across operational teams
  • Cross-company workshops and transparent value streams: clear value streams align partners, improve efficiency and embed shared learning and innovation
  • Continuous feedback loops and product releases: regular feedback and iterative releases keep solutions aligned, practical and continuously improving
Speakers
Lorenz Wolf, ICT cloud solution architect - Zurich Airport
Mike Brügger, senior project leader/ product manager TTMS - Zurich Airport