Passenger experience is at the heart of modern airport operations. While events are not the main act, they play a vital supporting role in creating memorable, engaging environments. Munich Airport, well known for its vibrant event culture at the Airport Center, is reviving this spirit post-Covid with formats like the Ninja Days. Discover how airports can enrich the travel experience through events, what’s changed since the pandemic, and how operators and organizers can benefit from this evolving landscape.

• Passenger experience as a strategic priority
• Events as enhancers of the travel journey
• Case study: Munich Airport’s event culture
• Post-pandemic shifts in airport event strategies
• Mutual benefits for operators and organizers