A deep dive into how Changi International Airport (SIN) uses advanced simulation technology for its operations, including its extensive baggage handling system (BHS), enabling stakeholders – from planners to operations teams – to evaluate system performance under varying flight loads and schedule changes. The team can simulate three days of operations in 15 minutes, running complete scenarios, providing both graphical and tabular outputs to support data-driven analysis and informed decision-making.

• How the use of advanced simulation can enhance immediate decisions and long-term strategic analysis
• Explore SIN case studies where simulation shaped strategy and informed critical next steps across operational functions
• Overview of key inputs, team roles and insights gained from managing the process and lessons learned
• Using simulation to evaluate operational planning to support airport development projects while considering live operations