Many airports, large and small, in the US are engaged in a friendly race to claim the title of 'most accessible.' Rather than a burden, accessibility is now seen as a competitive advantage. While governmental standards set the baseline, these airports go over and above by adopting new assistive technologies and applying universal design principles to enhance wayfinding and usability. The panel will look at what is being achieved and how a process of continuous improvement can be put in place with ongoing input from internal stakeholders and the disability community.

• SLC’s holistic approach to accessibility and latest initiatives
• How MSP relies on universal design to improve access for all, and engages its disability advisory committee in the design process
• The how, what and why of access evaluations and transition plans
• New technologies enhancing independence and communication
• How and why to make accessibility part of the airport's brand