Amsterdam Airport Schiphol is developing a new generation of operational monitoring and control platforms to empower its daily operations managers. By embedding artificial intelligence and machine learning, Schiphol is enhancing real-time decision support – from dynamic gate allocation to predictive passenger flow balancing across terminals. This presentation will share key insights, challenges and results from integrating AI into one of Europe’s most complex airport ecosystems, showcasing how data-driven intelligence can deliver smoother, more resilient airport operations.

• From data to decisions: how AI transforms airport operations
• How to set up human and machine collaboration in the control room
• Why agile iterations are important for successfully implementing AI in airport operations