March 17, 18 & 19, 2026
ExCeL London, UK

PTX25C - Passenger Terminal CONFERENCE

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Why airports need a strategy

10 Apr 2025
N115
Airport business – leadership and strategy
The aviation industry is always in a state of flux. Airlines are developing new routes, with new aircraft and new network strategies. Some are successful and others struggle to keep afloat. Passenger expectations are developing and increasingly sophisticated, and the business of running an airport is developing too, with constant demands on limited resources and a need to adapt to increasingly fast developments in technology. All this mixed with global challenges such as regulation and sustainability make the management of an airport a very complex challenge. Airports need clear and deliverable strategic plans to navigate the turbulent waters of aviation.
  • The impact and benefits of having a strategic plan that is focused on deliverable outcomes
  • The importance of working with stakeholders and understanding their roles in the strategic plan
  • How a well-thought-through strategic plan can add real value and benefits to an airport
  • Simple methodologies for making a strategic plan really work
  • Why an airport strategic plan can help with employee satisfaction and retention
Speakers
Cassie Schmid, chief strategy officer - Philadelphia International Airport
Nigel Womersley de Zaldua, director - ICF

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