Wellbeing through terminal design. Stansted Airport.
10 Apr 2025
N103
Airport design, planning and development
The spaces we live and work in can have a strong influence in the psychology of their users. In aviation, a terminal design that is focused on the well-being of its users can reduce the stress in passengers, promote more efficient flows and behaviors or boost staff productivity levels. Specific examples will be displayed using the Stansted Transformation Program to illustrate how MAG is investing in improving the customer experience through promotion of well-being within an existing airport.
- The importance of well-being in the terminal design
- Techniques and measures through specific examples used in the Stansted Transformation Program
- A view of the future of well-being in terminal design
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