March 17, 18 & 19, 2026
ExCeL London, UK

PTX25C - Passenger Terminal CONFERENCE

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Panel discussion: Gateways to the Americas – challenges and opportunities of hub

08 Apr 2025
N103
Airport design, planning and development
Gateways across the Americas, from Canada and the USA in the north to Colombia, Peru and Argentina in the south, are embarking on major expansion programs to meet capacity demand. Such major capital programs at existing airports result in challenges when it comes to the goal of simultaneously retaining/enhancing customer and stakeholder satisfaction. The panelists will share examples and case studies illustrating how this delicate balance will be addressed in the coming years in the plans and designs at their respective airports.
  • Challenges of airports in the Americas
  • How to balance capacity expansion and customer experience at operational airports
  • Case studies from leading hub airports
  • How to put customer experience at the heart of planning and design
  • Smart planning of airport development to safeguard ongoing operations
Chairperson
Peter Rieff, senior airport architect - NACO Netherlands Airport Consultants
Speakers
Andrea Castellanos Gomez, project director - Odinsa
Jerome Conraud, associate VP, strategy and governance, airport planning - ADM - Aéroports de Montréal
Roel Huinink, chief executive officer - JFK International Air Terminal
Sergio Pulla, director - Greater Toronto Airports Authority

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