March 17, 18 & 19, 2026
ExCeL London, UK

PTX25C - Passenger Terminal CONFERENCE

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Panel discussion: Digital identity at airports – it's not just your selfie

10 Apr 2025
N109
Digital identity and wallets in travel
This session will focus on the discovery of new technologies for a faster and easier traveler experience. Participants will hear from airlines, airport operators and technology providers about how digital forms of identity enable the traveler to seamlessly and securely transmit identity information using digital identity at various journey points at the airport. Presenters will share lessons learned and best practices in working with a variety of stakeholders, and attendees will learn about successful journey strategies and techniques for bringing this technology to other airport locations.
  • Illustrate/speak about interconnectivity
  • Optimization customer flow
  • Utilization/naming convention
  • What the identity enables
  • Share/illustrate successes and challenges ahead
Chairperson
Rob Broere, CEO - Travel Must Change
Speakers
Kristin Olsen, director of product management, travel experience guest digital technology - Alaska Airlines
Kelly Reynolds, director, terminal/landside operations - Hartsfield-Jackson Atlanta International Airport
John Bernard, market leader, border control and passenger facilitation - Idemia Public Security North America
Steve Robinson, global business development for airports, air traffic solutions and border management - Collins Aerospace

2025 Partners

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German Pavilion Partner

  • IFW logo

 

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