The presentation highlights challenges in passenger boarding bridge (PBB) operations, such as user training, staff productivity and performance consistency. Changi Airport Group addressed these by developing a virtual PBB training simulator, self-diagnostics, enhanced maintenance features and fully automated self-docking capabilities. The virtual simulator offers a risk-free, convenient training environment. Sensors on PBB components enable data analytics for targeted maintenance. Self-diagnostics allow PBBs to check serviceability autonomously. The transformative development of fully autonomous PBB docking capability offers significant savings in operating staff, and more consistent docking performance, which is a big step toward autonomous operation.

• Innovative training solutions: virtual PBB simulator offers realistic training, reducing costs and risks and enabling convenient office-based learning
• Enhanced maintenance through technology: sensors enable data analytics for targeted maintenance, improving operational efficiency and spotting anomalies
• Autonomous operations for improved efficiency: autonomous docking reduces staffing needs, enhancing performance and moving toward apron operations that don't require human input