Maximizing independence and enhancing user experience with inclusive design
09 Apr 2025
N101
Airport design, planning and development – Middle East and Asia Pacific
We will introduce the groundbreaking planning and design-integrated approach undertaken at KSIA, which will redefine the aviation sector's response to persons with reduced mobility and the provision of special assistance for disabled people.
How end-user requirements relating to age, disability, gender, pregnancy and maternity, and religion or belief, are being integrated seamlessly at KSIA to create a people-focused, welcoming, usable, relevant and futureproofed airport environment will be explained. This first-of-its-kind methodology will significantly reduce demand for management interventions – special assistance – maximizing independence and enhancing the end-user experience.
- Inclusive design – making airports work for people
- The five principles of inclusive design
- Maximizing the number of people who can travel independently through and use the airport
- Futureproofing
- Generate efficiencies throughout design and operation
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