Italian initiatives for passengers with disabilities and reduced mobility
10 Apr 2025
N111
Accessibility and assisted travel
In 2022 ENAC set up the “Italian Disability Advisory Board” with the aim of establishing a constant dialogue with all the relevant stakeholders dealing with PRM matters in the aviation sector. The purpose is to address existing issues and challenges and find the best and most practical solutions to improve the accessibility and raise the quality standards of the PRM assistance delivered at airports and onboard. The One Click Away initiative represents one of the achievements. Thanks to the work done by the IDAB, the rate of pre-notifications of the PRM assistance raised from 68% in 2022 to 72% in 2023 and 2024.
- The importance of working together, as a team, with all the relevant stakeholders involved in accessibility
- Simplification and standardization of the section dedicated to PRMs on airline websites
- Increasing the awareness of prenotification and the correct use of the IATA codes
){kind=logo}
)
)
)
)
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
)
)
)
){kind=logo}
)
){kind=logo}
){kind=logo}
)
)
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
)
){kind=logo}
