Security is a key part of every passenger's journey through the airport and can pose a particular challenge for disabled passengers who require assistance or adaptive searches. This session will focus on the challenges that passengers and security officers face supporting accessibility and inclusion in security, looking at solutions that can create an inclusive passenger experience and maintain an effective security operation.
How to support passengers with hidden disabilities
Ensuring dignified and efficient searches for passengers with disabilities
Promoting understanding of disability in large security officer populations
Ensuring understanding of the security process for passengers with disabilities
Understanding the effect of next-generation technology on accessibility
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