March 17, 18 & 19, 2026
ExCeL London, UK

PTX25C - Passenger Terminal CONFERENCE

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Facilitating the adoption of seamless travel at Malaysia Airports

09 Apr 2025
N106
Technovation
Passengers traveling through Malaysia's five (5) international airports are now benefitting from a major upgrade to their passenger processing technology. Hear how increasing self-service, reducing queues and improving baggage handling have transformed their terminals.
  • How to best facilitate the adoption of seamless travel with airlines and passengers alike
  • Consider your change management process when onboarding airlines and travelers for biometric passenger processing
  • Operational benefits of seamless passenger processing systems – improvement in passenger throughput, increased efficiency at boarding, on-time aircraft turnaround
  • The importance of partnership when collaborating with airlines, airports and border control for a seamless passenger experience
Speakers
Azmel Rasheed, general manager operational excellence and guest experience - Malaysia Airports
Sarah Samuel, senior vice president, airport and airline operations, APAC - AMADEUS

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