March 17, 18 & 19, 2026
ExCeL London, UK

PTX25C - Passenger Terminal CONFERENCE

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Empowering airport staff through sustainable training solutions

09 Apr 2025
TBC
Customer service, passenger and workforce experience
Join us as we delve into the transformative impact of sustainable training solutions on airport staff and passenger experience. Focusing on the Munich Airport Academy, we will discuss innovative learning methods, cross-industry collaborations and comprehensive development strategies designed to empower employees. By showcasing the academy's cutting-edge facilities and examining the connection between training programs and operational success, this presentation will illuminate how a conducive learning environment can elevate employee satisfaction and better prepare airports for future challenges.
  • Innovative training methods for staff development
  • Impact of learning environment on performance
  • Sustainable strategies for a future-ready workforce
Speakers
Fabiola Pfauser, vice president of product management - Munich Airport

2025 Partners

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German Pavilion Partner

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