Established in 1987 and based in London, Portland is a strategic advisory and design business specialising in the retail, leisure and travel sectors. 

Our work in the aviation sector is global and is grounded in decades of experience and a deep understanding of the specific challenges of airport environments, and the mindsets and behaviours of ‘Transumers’ (travelling consumers). 

We collaborate with airport authorities, operators and investors to develop passenger experience vision and commercial masterplanning strategies to enhance the passenger experience and optimise commercial revenues, whilst creating an authentic ‘spirit of place’.