Travor
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Travor is the multi-use case passenger experience platform for airports. Passengers interact with it from their mobile phones, or through dedicated kiosks in the terminal. It helps to provide your passengers a stress-free journey. Answer any questions they have. Help them to enjoy their time spent in your terminal. And get the most of your airport’s operations and commercial opportunities.
Scalable and dedicated passenger service
Passengers with unanswered questions, passengers who can’t find their gate, frequent travellers looking for a business class lounge that’s nowhere to be found. This negatively impacts the passenger experience, which also impacts non-aeronautical revenue. Also, airports are complex and heavily regulated environments. Therefore, airports tend to tackle challenges with single-use case solutions which often results in (cost) inefficiencies and adds to the clutter in their terminals and IT landscape.
Travor
allows airports to implement an on demand customer support model which
increases the CSAT score and also drives revenue. It’s modular, scalable and
can be configured to your requirements.