04 Feb 2026
Ostrum
Across the world, airports and airlines are legally obliged to provide free assistance to passengers with reduced mobility (PRM) and to passengers with disabilities. Approximately 2% of passengers traveling through airports require such assistance.
Our airport PRM software, "Ostrum", enables airports and airlines to manage assistance services efficiently. As a SaaS platform hosted on Amazon Web Services (AWS), Ostrum facilitates seamless communication and coordination between passengers, assistance staff, cabin crew, and boarding agents. By bridging critical communication gaps in assisted travel, Ostrum ensures a smoother, more reliable experience for all parties involved.
Designed exclusively for airport PRM operations, Ostrum is the most sophisticated and most modern PRM software product in the world! It addresses long-standing challenges in the industry, moving beyond the legacy procedures that have remained largely unchanged for 30 years. With a deep understanding of the unique challenges in airport assistance, Ostrum is committed to transforming special assistance using technology-driven innovation.
