• How airports like DFW and Heathrow are using spatial intelligence to reduce stress, confusion, and congestion for travelers
• Why inefficient passenger flow is costing airports hundreds of millions in lost retail revenue—and how digital wayfinding helps reclaim it
• How personalized, location-aware alerts and mobile navigation improve both the traveler experience and terminal operations
• What airport leaders should consider when measuring ROI on smart signage, real-time guidance, and mobile tools
• Where spatial intelligence is headed next, including AI avatars, predictive analytics, and real-time staff deployment solutions

How can smart signage, indoor navigation, and location-based alerts turn traveler frustration into revenue growth?

In this episode, Andrew Dallmann from Acuity’s Spatial Intelligence group shares how airports like DFW and Heathrow are tackling the most persistent traveler complaints with tech that enhances passenger flow, supports overextended staff, and increases concession sales.

With 5.2 billion passengers expected to fly this year, it’s a timely conversation about turning operational strain into strategic opportunity.

Listen to Andrew : https://www.aviationpros.com/airport-business/podcast/55302284/how-airports-are-using-spatial-intelligence-to-improve-flow-and-revenue