2025 Insights: The Evolution of Baggage Handling at Airports and Cruise Ports
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This also holds true
at major cruise ports too. JP Morgan believes that cruise ship
passengers are now back above pre-pandemic numbers and they’re forecasted to
continue growing. Whether flying or maritime, passenger numbers continue to
rise as air travel becomes more accessible and cruises expand their routes.
Airports worldwide are
under pressure to streamline operations and meet growing demands. Baggage
handling, a critical aspect of passenger satisfaction, plays a key role in
maintaining smooth operations. It is not just about ensuring bags get from
check-in to the right flight; it’s about minimising delays, preventing loss or
damage, and enhancing the overall customer experience.
In 2025, advancements
in automation, artificial intelligence, and robotic technologies are shaping
the future of the baggage handling process. Systems that were once prone to
human error and inefficiency are increasingly becoming digitised and
streamlined, enabling faster and more accurate sorting, tracking, and transportation
of luggage. However, with this digital shift comes the need for robust,
adaptable solutions that can meet the growing complexity of modern airports.
Improving efficiency
in this sector is critical. Any delays or mishandling can lead to significant
operational disruption and passenger dissatisfaction. Two hugely detrimental
factors to the financial health of airlines, airports, cruises and ports alike.
Vacuum lifting technology and other smart lifting solutions, have the potential
to reduce the physical impact of manual labour, improve accuracy, and increase
speed. They are emerging as one of the key solutions to meet these modern
challenges.
To reform these systems, adopting advanced lifting
technologies is critical. TAWI smart lifting solutions offer one of the most effective
ways to modernise baggage handling processes. By integrating vacuum lifting equipment
and automated solutions, airports can reduce manual strain, boost productivity,
and significantly improve safety for baggage handlers. These systems ensure
that bags and cargo are moved quickly and accurately, minimising human error
and reducing operational costs.
As airports and seaports look to the future, efficiency & safety must be prioritised. TAWI’s solutions provide a versatile, cost effective way to meet these demands, offering ergonomic support and advanced technologies that streamline the entire baggage handling process. By investing in such solutions, airports can enhance their reputation, increase customer satisfaction, and stay competitive in an industry that is continuously evolving.
“TAWI´s top priority
is to understand our customers’ unique needs and pain points and collaborate
closely with them to develop a solution that fully meets their requirements.
After the installation of our baggage lifters, we continue to support the customer,
ensuring a smooth onboarding process. Our goal is to empower everyone involved
in baggage handling to work carefully and efficiently, making the process
easier and safer for all.”
- Peter Wood, Global Key Account Manager, Piab Lifting Automation Division (TAWI – a brand by Piab Group)
